Business Support Administrator - Surrey, United Kingdom - ISS Facility Services

ISS Facility Services
ISS Facility Services
Verified Company
Surrey, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Contract:
Professional & Technology Services
***
Location: Surrey
***
Hours of work: 40
***
Contract Type: Permanent
***
We are in search of a Business Support Administrator with a proactive, adaptive, and can-do approach to effectively interact with and deliver across our diverse service streams. In this role, you will provide essential support to senior management teams on site, ensuring seamless operations and efficient service delivery.
***
Your primary responsibility as a Business Support Administrator will encompass the overall administration of support functions, encompassing both hard and soft services at the site level. This pivotal position requires the ability to handle various administrative duties in alignment with the delivery of Hard and Soft service solutions to Aviva within their offices.
***
As a valued team member, you will engage in proactive assistance with administrative tasks and liaise with key stakeholders, including both clients and contractors. The dynamic nature of the environment in which you will operate demands a high degree of flexibility, enabling you to respond effectively to requests and contribute to the smooth functioning of the workplace.
***
If you are a versatile and resourceful individual who thrives in a fast-paced setting, this is an excellent opportunity to make a significant impact in a diverse and engaging role. Join our team and play a key role in supporting the delivery of exceptional service solutions to Aviva and its stakeholders.
***
Key Responsibilities
***-
Administrative support with payroll and first point of contact for site-based teams for training and payroll queries and the maintenance of relevant systems
***:
-
Managing and submitting new starter compliance checks on behalf of sites, maintaining a tracker for auditing purposes:


  • Having an awareness of site budgets and spend against them and identifying variations in spend and investigating:
-
Managing supplier account queries and receipting goods on Coupa, and investigating invoices:


  • Preparing and creating a quarterly ISS/Aviva Newsletter
***:
-
Contribute to improving customer support by actively responding to customer and team queries:


  • Chasing and closing tasks on financial tracker where all jobs are tracked:
-
Work proactively to ensure escalated issues are managed professionally, timely and resolved in satisfactory manner
***:
-
Maintain a continued focus on process improvement, establishing best practise and sharing information with the wider team to ensure consistency
***
Professional and Personal Competencies/Qualifications
***-
GCSEs or equivalent
***:
-
Experience in a similar role
***:
-
Previous experience in a general administration role an advantage:


  • Excellent customer service skills
***:
-
Strong work ethic
***:
-
Positive and professional attitude
***:
-
Previous experience within FM operations
***:
-
Ability to prioritise and execute tasks in a high-pressure environment
***:
-
Ability to adapt to a changing environment
***
The Company
***
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
***
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
***
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on
**To find out more about what we do
More jobs from ISS Facility Services
See all jobs of ISS Facility Services