Field Based Agent - Walsall, United Kingdom - Echo Managed Services

Echo Managed Services

Verified Company

Walsall, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

One of the UK's leading outsourced service providers.

The company recognise that it is through the expertise, knowledge and understanding of their people that enable them to deliver an enriched customer experience, and this is a great chance to develop your career as well as play a part in their continued success.

We are currently seeking a full time Field Based Agent to join our team in the Staffordshire area. This position offers a competitive base salary along with a comprehensive benefits package, which includes a company vehicle.

The Role

You will represent a leading water provider who provides the highest standards of service to 1.7m customers across both South Staffordshire and Cambridgeshire.
Obtaining accurate meter readings from customers across the South Staffordshire Water region.
Engaging with customers to ensure their billing is correct and identifying any vulnerable customers.
Identifying unusual consumption trends, reporting any leaks, and identifying any meters for replacement.
Always maintaining a high level of customer service satisfaction.

What You'll Need

You must have a full and valid driving license.
A strong and adaptable attitude in diverse work scenarios by being flexible and responsive.
Attention to detail is essential to ensure accurate documentation of meter readings to a high standard.
Ability to work alone and prioritise your workload.
Excellent communication skills.
Previous experience in fieldwork would be advantageous but not essential.

What We Offer: