Sales Advisor - London, United Kingdom - Currency Exchange Corporation Ltd

Currency Exchange Corporation Ltd

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As one of the UK's largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services.

Since it was established in 1996, CEC has been driven by a spirit of innovation and focus on customer experience in the provision of travel money.

We have an exciting opportunity for a Retail Sales Advisor to join our team in our City of London stores on a full-time, permanent basis.

You'll work 37.5 hours per week, working 5 days in 7. You'll need a flexible approach to your working hours as weekend work will be required.

The role covers our stores in: Cannon Street, Liverpool Street, St Paul's, Victoria and Strand.

We offer a competitive salary, paying £11.95 per hour, and great benefits which include: an annual discretionary bonus, a quarterly targeted bonus scheme, 28 days holiday increasing to 31 (pro rata) with service, enrolment on a BUPA medical cashplan, discounted travel money, free uniform, and a full training programme.

You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.

Main Responsibilities

Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
Achieving and where possible exceeding individual and team sales and service targets
Identifying opportunities to cross sell various products and services
Effective and accurate cash handling and reconciliation
Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
Adhering to all Company Policies including Health and Safety, AML and Security
Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
Ensuring telephone calls are answered in a prompt, polite and professional manner
Undertake marketing initiatives, to promote the Bureau and increase brand awareness
Ensuring all point of sale and company material is displayed correctly and in working order

Qualifications and Experience required:

Demonstrable excellent customer service experience ideally obtained in a cash handling environment
Experience of working with foreign currencies is preferred

Competencies required:

Demonstrable superior customer service skills
Numerate, with excellent accuracy and an eye for detail
Comfortable communicating on all levels including within the business and to external customers and suppliers
Must be flexible and have a cando attitude and approach

Job Types:
Full-time, Permanent

Salary:
£11.95 per hour

Schedule: