Outbound Sales Agent - United Kingdom - Home

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    Home United Kingdom

    1 day ago

    Description

    About Us

    At Home, we believe that the transition to a new home should be marked by excitement and anticipation, not stress and anxiety. For movers, we simplify every step—from tenant referencing and guarantor services that help you secure your home, to utilities setup and ongoing services that make living there effortless. For landlords, our comprehensive warranty solutions provide peace of mind and protection for your investment. Our platform brings together the services that matter most, making the journey to a new home—and life in it—as smooth and enjoyable as possible for everyone involved.

    The Opportunity

    We're seeking a motivated Outbound Sales Agent to join our team. This is a high-impact, phone-based role focused on converting warm leads into customers across our full product range.

    Your primary mission: contact prospective tenants and landlords who have engaged with our referencing service, identify their needs, and sell the right products to help them secure and protect their tenancy or property.

    What You'll Do

    • Execute high-volume outbound calling to warm leads generated through our tenant referencing and property services
    • Identify sales opportunities across our product suite
    • Explain product benefits clearly and address customer questions or concerns
    • Handle objections professionally, positioning the right solution for each customer's situation
    • Guide customers through the sign-up process and manage your own pipeline through to completion
    • Maintain accurate activity tracking in CRM
    • Achieve ambitious daily and monthly conversion and revenue targets
    • Provide feedback to inform product messaging and sales approach

    What We're Looking For

    Essential

    • 1–2 years' proven success in outbound sales or customer-facing roles
    • Demonstrable track record of hitting or exceeding sales targets through phone-based selling
    • Exceptional phone presence with the ability to engage, persuade, and close
    • Self-motivated with high energy and resilience
    • Comfortable working in a high-activity, target-driven environment
    • Strong CRM discipline and administrative capabilities

    Desirable

    • Experience in property, lettings, financial services, or insurance sectors
    • Understanding of tenant referencing, warranty or guarantor products
    • Experience working in high-growth start-up or scale-up environments

    What Success Looks Like

    First 90 Days:

    • Complete product training across our full service range
    • Achieve early conversion wins and demonstrate consistent call activity
    • Build confidence handling objections and closing deals across multiple products
    • Establish productive working rhythm with the wider commercial team

    First 12 Months:

    • Consistently meet or exceed monthly conversion and revenue targets
    • Maintain high call activity levels and conversion rates
    • Contribute to overall team revenue growth and market share gains

    What We Offer

    • Competitive base salary (£28,000 - £30,000) & attractive OTE (£35,000)
    • Company pension scheme
    • Warm leads with genuine need—you're not cold calling
    • Supportive, collaborative sales team environment
    • Clear progression path within a fast growing business
    • Full-time, hybrid role (4 days a week office based, 1 day a week working from home)

    Location: King's Cross

    Hours: Monday–Friday, 9:

    Start date: ASAP

    ---

    We celebrate difference and care deeply about diversity and inclusion. We therefore encourage you, no matter who you are, to apply for this job if you think you'd be a great addition to our team.

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