Refugee & Asylum Seeker Service (Rass) Administrator - Horley, United Kingdom - Alliance for Better Care

Alliance for Better Care

Verified Company

Horley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job summary

This role is to provide administrative support to the Asylum Seeker & Refugee Support Service with further scope for expansion into other areas of operational management within the Clinical Services Team.

The administrator will be responsible for liaising with the Service Manager and supporting the operationalisation of the project plan.

About us

Alliance for Better Care CIC is a pro-active, forward-thinking GP federation that unites 47 GP practices across 12 Primary Care Networks in Surrey and Sussex.

We support our primary care colleagues to transform how healthcare is managed within the community.

Our strength lies not just in our ability to connect all areas of primary care, but also in the way we support and strengthen the role primary care plays in the rest of the system.

We are the glue that helps bind them together.

We work with and listen to our GP practices, PCNs, hospitals, community organisations and the third sector.

These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities.

As a membership organisation, we have the ability to share our expertise at scale, and were happy to do so.

Job description

To support mobilisation of the response to Asylum Seeker & Refugee placement into the ABC member practice footprint
To set up for and be on site administrator during clinic days, including registrations and health checks
Planning appointment lists for health checks, vaccinations and screening clinics
Preparation for clinics, including test requests, printing, labelling, and restocking equipment
Using Lantum to book the rota for clinical and non clinical staff associated with the project
Management of clinical handover sheets
Supporting the management of stock of clinical equipment and supplies
Use of SystmOne and Emis to build rotas, clinics and input data and run reports
Support Clinicians with queries where possible
Allocating FP10s to clinics and clinicians following our FP10 processes
Booking interpreters/ translation services
Maintaining and updating spreadsheets
Collating health check and screening totals to send to practices
Attend, take minutes and update action logs at relevant meetings
Responding to ad hoc needs, including planning clinics and liaising with hotels
Always maintain full patient confidentiality, adhering to Information Governance guidelines

General Responsibilities:

Work as part of the team to seek feedback, continually improve the service and contribute to business planning
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
Undertake and complete any relevant training as assigned and ensure all training is in date
Treat patients with empathy and respect and conduct oneself in a professional manner
Provide administrative support for meetings and training days

Person Specification

Skills
Essential

Able to prioritise competing demands
Proactively managing own workload
Excellent oral and written communication skills
Resilient, adaptable and able to problem solve effectively
Excellent organisational skills
Able to work under pressure
Ability to build and maintain effective working relationships with a range of stakeholders
Ability to communicate effectively in challenging situations

Experience
Essential

Experience of working within a healthcare setting
Demonstrable commitment to professional and personal development
Excellent IT skills, particularly in Excel, Outlook and/or Microsoft Teams
Experience with planning, logistics and data management

Desirable

Experience with clinical systems

Disclosure and Barring Service Check

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Salary:
£25,968.88 per year

Benefits: