Technical Specialist - Reading, United Kingdom - Thames Water Utilites

Tom O´Connor

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Description

Who are we?
Thames Water is the UK's largest water and wastewater company.

We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing.

We are an essential service and have operated throughout the Covid19 pandemic.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.


What you will be doing
We currently have an exciting opportunity for a Technical Specialist to join our Water Production Team. In Reading Fobney


This is a critical role, responsible for the risk profile of the area, ensuring regulatory (DWI and EA) commitments are met for the WTV area and management of a large capital budget.


You will be responsible for leading the technical support team to deliver process compliance assurance, technical support, efficiency, and optimisation of projects both directly and indirectly across West Thames Valley.

You will also lead the risk management process from identification, through to escalation and solution delivery.


Key to the role is stakeholder engagement, within and outside of Water Production; for example, this facilitates the preparation and reviewing of Site Operating Manuals to Asset Standards, DWSP risk mitigation and Best Operating Practices.

You may also be expected to stand in for the Area Operations Manager.


Day to Day Duties Include:


  • Team Management: ensure that direct reports have the capacity, capability, competence and confidence to undertake their tasks and activities. Ensure robust performance management is in place but actively supports development; ensuring appropriate succession plans are in place to maintain a continuity of operational support. This will require the development of relationships with TW departments/teams.
  • Process Assurance &

Regulatory Compliance:

lead the Production team's assurance on process compliance against Water Quality Regulations, supporting local teams to achieve compliance and investigate any events.

Lead the interface with Regulatory Response on DWSP actions, audits and information requests - ensuring regulatory commitments are met.

  • Technical (Process)

Support:
proactively and reactively provide operational support to process teams. Take an active role in the regional Responsible Person forum and Process Working Groups, and work with production managers to ensure learning and updates are effectively communicated and implemented to the wider team

  • Risk Management: Ensure the team is compliant with risk management processes and reporting requirements. Escalation of risks and opportunities through local risk reviews; manage asset planning system (APS) compliance for the team and take the overall lead for the area team with Asset Management liaison to secure both short and longerterm investment requirements. You will also lead the risk management process from identification, through to escalation and solution delivery.
  • Optimisation and Project Delivery

Support:

lead the delivery of optimisation projects for the team; proactively seek out new opportunities and work with stakeholders to push forward.

Lead support for indirectly delivered optimisation projects, facilitating as required. Act as the main point of contact in the area for Capital Delivery teams.

  • Financial Control & Efficiency: support operational budget delivery through adequate financial control including budget challenges. Track Capital spending to ensure the budget for the area is delivered and risks escalated. Feed into annual business planning to assist operational budgets are set correctly and fully understood.
  • Participation in out of hours coordinator rota (additional payment received)

We're looking for you to:


  • Have good leadership, capability, and vision
  • Excellent communicator, influencer, and problem solver
  • Ability to deliver against operational targets
  • Sound business processes knowledge
  • Have proven relevant experience in the frontline of operational management
  • Able to demonstrable role modelling of Thames Water's values and behaviour

What's in it for you?


Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.

If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally rou

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