Customer Service Advisor - Brislington, United Kingdom - Talentspa

Talentspa

Verified Company

Brislington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Are you experienced in, and passionate about, sales and customer service? Able to thrive in a team environment working towards sales targets? Friendly and helpful with an enthusiastic can-do/ hands on attitude and always willing to support their store& team?_

Our client is currently looking for a Customer Service Advisor to join their busy team Brislington, BS4 5NL

This is a mixed role, think part sales, part customer service and part administration.

You will report directly to your store manager and will be assisting in all aspects of the stores sales performance in order to grow and develop the business.

Salary:
£11.06 per hour

Hours of Work:
Rota shifts during store opening times

Customer Service Advisor Duties:

Advising new and existing customers on the best storage solution for their particular needs
Letting of rooms
Selling of merchandise
Selling of insurance
Following up enquiries
Managing existing accounts and general administrative tasks
Processing of cash / card and BACS payments
Credit Control
Develop and sustain sales activities to ensure maximum profit is achieved
Ensuring the store presents itself to a high standard of cleanliness and appearance
Conduct daily health and safety checks and complete any ad hoc basic maintenance tasks

Customer Service Advisor Requirements:

Minimum 2 years of experience in a customerfacing sales and/or retail environment
Excellent telephone manner and the ability to communicate with people from all walks of life
Strong cognitive and mathematical skills, including problem analysis and the ability to interpret financial and statistical data
Flexible availability including evenings, weekends, and holidays
Hold a full driving licence (preferred)
Computer literate
Possess strong selling and communication skills

Customer Service Advisor Benefits:

Competitive salary plus commission
5.6 weeks paid annual leave (this includes the usual public holidays in England and Wales)
Free onsite parking
Company events
Nurturing career support such as comprehensive induction and ongoing training, development programmes, online resources and workshops.

About the Company:

They are one of the UK's leading private self-storage providers. They are a well-established organisation with 12 stores and planned further expansion across the UK. They pride themselves on their service that exceeds the customer's needs and care passionatelyabout what they do -
BEST storage
BEST price
BEST service