General Manager - Liverpool, United Kingdom - Courtney Recruitment

Courtney Recruitment

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Professional, diplomatic leader with a commercial approach
Excellent people manager with a supportive, collaborative approach
Strength of character, able to manage change

General Manager

We are looking for a professional, confident and effective General Manager to take the lead at the Liverpool Athenaeum, a magnificent and historic private members' Club, an iconic institution commonly referred to as 'Liverpool's Best Kept Secret' and a 'HiddenGem'.

Your purpose will be to assist the Club to evolve and grow by entering new markets whilst ensuring that the existing membership are catered for.

In this role, we are seeking:
A professional, diplomatic leader with a commercial approach
An excellent people manager with a supportive, collaborative approach
A business development mindset/ability, able to drive new revenues
A strength of character, able to manage change

The Club comprises:

The Newsroom, a large stately room with opulent décor where historically the broadsheets would be read by Liverpool's leading citizens, and meetings and conversations vitally important to the city of Liverpool would take place and ideas and information couldbe exchanged.
A unique Library, established in 1800, holds numerous treasured and rare books including the Roscoe Collection, Blanco White Collection and the Montserrat The Athenaeum Library is the largest independent library outside of London.
A beautiful Restaurant on the top floor, serving meals to the Members and their guests on a daily basis but also used for events.

In this role, you will be a key influential figure in the future of the Athenaeum.

You will need to be highly visible within the club and must be able to deliver first-rate services, delivering on the operational plan from the newly developed strategic objectivesproduced by the Board.

The General Manager must display strong leadership skills, engaging with and motivating the team to perform at a high-end level.

You will be tactful, and have the ability to step in, take stock on the current position of the businessand work to ensure that a number of key aspects of the business are enhanced and developed.

These may include:

Attracting new members
Reviewing and improving the website and social media activity
Networking to connect the club with the local business community
Enhancing the events offering
The system of budgeting and reporting to the Board

Salary & Benefits
£45,000-50,000 per annum
Skills, Experience & Qualities

Successful experience with membership organisation management, including event management in a highend setting
Business development experience within a consumer facing environment
Exceptional people management skills: able to effectively manage and motivate small teams and bring about a cohesive, united working environment
Confident and energetic approach to work; able to implement durable change
Excellent communication and engagement skills, diplomatic and comfortable dealing with patrons from all backgrounds.
Excel at building and developing customer relationships to encourage high retention levels
Strategic and financially astute; comfortable with profit and loss accountability
Have a high level of confidence and resilience, able to cope with unexpected issues or conflicts in a calm and professional manner
Have a passion for Liverpool and the City Region

Responsibilities:

A full job specification is available, but in essence, the responsibilities are around;

Leading the efficient running of the Athenaeum
Providing leadership and development for the Athenaeum staff
Leading the team and promoting high levels of employee engagement.
Ensuring maximum cooperation and teamwork
Lead in the Business planning process, including developing and rolling out the Club's Business Plan
Attend Governing Board meetings and actively participate.
Provide comprehensive operational updates for the Board members, in a number of new areas of the business currently not reported on
To develop a culture of continual improvement and champion innovation
Develop relationships with Clubs within the reciprocal Club network both within the UK and internationally.
To lead the annual budget process, in partnership with the Honorary Treasurer. Ensure the Club operates with appropriate due diligence and that audit and risk management processes are in place

Courtney Recruitment, part of the Courtney Reed Group Ltd, believes that diverse, equitable and inclusive workplaces make companies more relevant, more supportive, and more resilient.

If you would like to discuss this in further detail, please call.