Contract Support Administrator - Boston, United Kingdom - Integral UK

Integral UK

Verified Company

Boston, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us

Integral Cooling Technologies offer full in-house design, installation, and service capability, ranging from critical environment cooling, full turnkey industrial solutions, HVAC services and bespoke retail refrigeration projects.

In addition, we provide Consulting compliance services for the carbon and energy efficiency.

We work nationally, providing our service to customers in the food retail, food processing and distribution, and non-food sectors including pharmaceuticals, manufacturing, and commercial and IT.

Role Title:
Administrator

Location:
Boston Lincolnshire

Working Hours:
Monday - Friday 08.30am pm (37.5hrs)

Role Purpose:

A fantastic opportunity has arisen to join our Cooling Technologies Division as an administrator with primary duties to provide support to our management teams, engineers, and customers to provide excellent service to support the day-to-day operation of the regional business.

Main Duties and Responsibilities include:

To answer and log incoming calls from internal and external Customers
Coordination of engineer resource labour in conjunction with the management team
To process all Engineers Timesheets and Worksheets and record them in a timely manner
Complete all Service and Maintenance specific administration to final invoice
To source and place orders for all materials and parts
To ensure the correct procedure is followed for the addition of new customers and

vendors

To provide the correct information to the management team for all contracts (New or Renewed)
To record and control hire equipment and rentals
To ensure the Regions WIP is kept to a minimum
To provide the management team with all relevant information to effectively manage Maintenance Contracts
To monitor the performance of the Out of Hours service, identifying any ongoing works and issues that need to be reported to the management team
To provide up to date customer lists and rotas to the Out of Hours help desk
Support the regional engineers with any specific site admin requirements
Daily support of service operations
Quoting of remedial works.
Maintaining effective communication with contracted customers

Essential:

Proficient and experience of All Microsoft Office Applications
Excel, Word, Outlook
Demonstrate Financial & Commercial Awareness
National Logistical Awareness
Good communication skills written and verbal
Ability to work to targets and objectives
Ability to stay calm in a high paced environment
Selfmotivated and enthusiastic
Collaborative approach to problemsolving
Organisation and time management
Ability to work under pressure and to tight deadlines
Demonstrate good team working ability
Logical and methodical.

Desirable:

Work Experience & Technical knowledge within the Cooling industry advantageous
Sound understanding of planning maintenance requirements and our legal requirements/obligations.
Experience in using CAFM or other management systems; including Maximo, Vixen & EVO MX.

Employee Benefits:

Hybrid/Flexible Working
Overtime x1.5 on weekday and x2 on weekends
24 days holiday plus bank holidays
Ability to buy and sell holidays buy 5 days & sell 2 days
Life Assurance
Autoenrolment company pension scheme
Employee Assistance Program (EAP)
Cycle to work scheme
Purchase an electric vehicle via salary sacrifice
Employee discounts with various brands
Going Beyond Recognition Scheme
Learning and development programs, training, and career opportunities.

About Integral & JLL
We're Integral, part of JLL. We're a Facilities and Maintenance firm based across the UK.

We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients.

The Integral family are the Largest mobile hard services provider in the UK.

If you're looking to step up your career, Integral and JLL are the perfect professional home.

At Integral and JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game changing facilities and maintenance initiatives.

You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at Integral and JLL

What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sights and imagine where Integral and JLL can take you...

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