Technical Officer - London, United Kingdom - WaterAid

WaterAid

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Technical Officer (Knowledge Management)

Contract:12 Month Fixed Term Contract, Full Time

Salary:
£34,299- £36,098 with excellent benefits

Closing date:
Applications will close 23:59 on 5 March 2023. Availability for interview is required week commencing 13 March 2023.

About WaterAid:
Want to use your skills in web-based knowledge management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as our Technical Officer (Knowledge Management) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

On top of that you'll be joining a 2020 Great Place to Work award-winning organisation.

About the Team:

The WaterAid Programme Support Unit is a diverse, motivated, and fun group of 30 technical experts, specialists, advisors, and managers, passionate about bringing sustainable WASH access to the world's poorest and most marginalised people.

PSU exists to provide thought leadership, specialist support, normative guidance, learning, knowledge management, and planning, monitoring, evaluation and reporting support across the organisation, particularly to WaterAid country programmes.

About the Role:

As our committed and dynamic Technical Officer (Knowledge Management), you will support the technical development and manage processes related to the administration and operation of the WaterAid Sanitation and Water Operator Partnerships (SWOP) knowledge platform, to ensure that the capabilities of the platform are fully utilised by all SWOP partners to enhance the delivery of work between water utilities and service providers remotely.

In this role, you will support technical development and manage processes related to the administration and operation of a knowledge and skill sharing platform for WaterAid's Sanitation and Water Operator Partnerships as well as deliver an exceptional experience of skill share initiatives for SWOP partners.

To be successful, you'll need:

Experience with WordPress and WordPress modules
Experience in design and management of knowledge management systems
Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels
Highlevel of crosscultural awareness

Although not essential, we also prefer you to have some of the following:

Experience with MySQL, HTML, JavaScript, CSS
Understanding of and interest in international development
Experience delivering end user training
Experience of working within multidiscipline teams
Interest in knowledge management/online learning
Experience working with DevOps teams and agile development
Experience delivering virtual mentoring using Moodle or other learning management system

Our Benefits:

36 days' holiday (including 8 Bank Holidays)
Option to buy an extra 5 days annual leave
We offer a generous pension plan with employer contribution of up to 10%
Wide range of flexible and agileworking arrangement
Season Ticket Loan
Free annual eye tests
Pay as You Give charitable giving scheme
Enhanced Maternity

Our Commitment:

An inclusive workplace:
We are committed to being an organisation where everyone is included, respected, and empowered to be their best.

We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.

Safeguarding:
We are also committed to protecting everyone we come into contact with.

We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation.

Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Job Type:
Permanent

Salary:
£34,299.00-£36,098.00 per year