Casual Hospitality Assistant - Halifax, United Kingdom - The Piece Hall Trust

The Piece Hall Trust

Verified Company

Halifax, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Casual Hospitality Assistant

DEPARTMENT:
Piece Hall Enterprises

LOCATION:
The Piece Hall, Halifax

SALARY SCALE:
Minimum wage for age + holiday plussage

HOURS:
Variable including evening and weekend work

CONTRACT:
Casual

DATE:
March 2023

BENEFITS:
Free/discounted food, wellbeing programme, bike to work scheme

PURPOSE OF THE JOB

Reporting to The Trading Rooms Restaurant Manager, and working closely with the Trading Rooms FOH and chef team, the post holder will work mainly in the Trading Rooms restaurant, but may occasionally work in any of the Piece Hall's other hospitality outlets or pop ups.

You will help to ensure the effective day to day running of the F&B services, providing excellent customer service and contributing to the realisation of the organisation's goal of The Piece Hall becoming a world class heritage, events, retail, food and drink destination.

KEY DELIVERABLES/ACCOUNTABILITIES

General duties

To provide an efficient and effective Front of House service to customers, understanding their needs and requirements, and working to exceed these wherever possible.
To work in the Caygill Rooms function suite on events or functions if required
Asist with stock control, checking quantity and quality of stock received and ensuring stock is rotated.
Deliver table service, clear tables, wash and clean crockery, utensils, kitchen equipment, work surfaces, floors and the dining area.
Prepare drinks and/or cocktails as required
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Ensure compliance with food hygiene regulations and that a high standard of personal hygiene is maintained.
Preparing bills, operating the till and EPOS system accurately, and cash handling.
Demonstrating a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team working.

CANDIDATE PROFILE (F&B ASSISTANT - THE PIECE HALL)

ESSENTIAL EXPERIENCE

Atleast 2 years experience of delivering a front of house service to excellent standards and results in similar high quality F&B outlets and restaurants to those at the Piece Hall
Proven experience of working effectively within a team
Ability to work in line with health and safety regulations, ensuring an excellent standard of hygiene
Ability to work fast under pressure, to a consistently high standard
Ability to form positive relationships with colleagues
Excellent customer service skills
Excellent communication skills
Enthusiastic
Excellent time keeping
Selfmotivated
Experience of cash handling
Confident working independently under minimum supervision and using initiative

DESIRABLE EXPERIENCE & TRAINING

Barista training
Bar experience
Mixology experience and training

ESSENTIAL QUALIFICATION

Basic food hygiene certificate

OTHER SKILLS, KNOWLEDGE AND RELEVANT QUALIFICATIONS

A demonstrable enthusiasm for The Piece Hall and the huge potential of the organisation and the area, and the ability to help shape and realise the vision for The Piece Hall Trust
Real attention and concern for detail and ability to ensure all relevant policies and procedures are followed when necessary
The willingness to work outside of 'normal' office hours when required
A genuine enjoyment of work and the ability to maintain these attributes under pressure
First aid certificate

N.B.

The Piece Hall Trust and Piece Hall Enteprises expect all staff and volunteers to maintain and demonstrate a very positive and supportive attitude to the organisation and to all colleagues at all times, and we consider this to be the key "behaviour" that is applied to all other requirements of all posts.

Please note:

This job description is not exhaustive and amendments and additions may be required in line with future changes in policy, regulation or organisational requirements, it will be reviewed on a regular basis
You may be required to work additional hours in order to support the needs of the organisation. Where this is the case reasonable notice will be provided where possible.

Job Types:
Full-time, Part-time

Part-time hours: 45 per week

Salary:
£5.28-£10.42 per hour

Benefits: