Lead Representative Supervisor, Fund/client - Manchester, United Kingdom - BNY Mellon

BNY Mellon

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview of the role

Responsible for ensuring the timely processing of all Client and Fund Manager instructions against intraday deadlines adhering to structured business as usual requirements in accordance with the appropriate markets, Bank's best practices and departmentalobjectives in order to safeguard against any financial or reputational loss alongside providing high levels of quality service and minimising risks to the organisation._
The role offers a variety of duties and responsibilities including exposure to complex market instruments, interdepartmental relationship building across areas such as Fund Accounting, Data Management and Client Delivery. As project based activitiesis a key element to the role you will be working closely with Project Managers, section mangers and various departments in setting up fund launches, closures, mergers, working on project development and the review of new and existing processes and controls. _
This involves understanding the processes, controls, procedures and systems operating within the team. It also involves being proficient in carrying out designated functions and perform duties to a high standard, ensuring we provide accurate informationand meet target objectives._

- **You are responsible for your own risks and compliance ensuring all controls are in place for 4 eye and 6 eye checks and confirmations of accuracy from Client and BCG in writing before proceeding/carrying out work to avoid errors._

Key areas of responsibility

The project Analyst must have a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills._
Key among a project Analyst's duties is the recognition that risk directly impacts the likelihood of success and that this risk must be both formally and informally measured throughout the lifetime of a project._

- _First line of communication is key with reporting manager on a daily basis, keeping in loop of activities being carried out._
- _Risk Associated and imbedded controls on all project related activities identify and raise areas._
- _Communication with internal teams and project managers_
- _Organising and managing each ad-hoc task for project deadline_
- _Collating accurate data from information given for various project activities._
- _Updating reporting log and keeping information accurate_
- _Saving key correspondence for each task assigned for back up_
- _Receive, instigate and resolve queries from all areas, whereby ensuring the ongoing support to the teams needs and resolving problems instantly._
- _Work independently and complete allocated projects with self-development on seeking guidance within the business._
- _Adhere to Internal target deadlines and ensure any impacting areas are highlighted and raised to immediately resolve._
- _Relationship Building, build and maintain relationships with other areas and individuals within the process cycle to ensure an efficient operating model for the onward transmission to the users of trade capture data._
- _Attend client calls and provide relevant information on what falls under Trade Capture remit._
- _Work in agreement with the client and Project manager on Trade Capture standard formats on trade files to meet the department needs on processing allowing a simple automation format._
- _Adhere to Trade Capture requirements on fully working Ops Model_
- _Investigate project relevance if Trade Capture actions are required._
- _Updating/creating User defined tools, Xceptor, mapping data and templates to existing tools._
- _Resolve static data breaks on live funds._
- _Report to line manager on critical business impacts that flag red status_
- _Report to line manager on a daily/weekly basis on updates of work carried out._
- _Regular updates on Xceptor (UDT) mapping and maintenance where required. This will be key tool used within the Project team for uploading trade files._

Skill and Experience
- _Be able to Support staff / teams progress against queries and trouble shoot efficiently._
- _Strong communication skillset is essential within the role._
- _Have a clear understanding of planning and defining scope_
- _Resource planning_
- _Time estimating_
- _Creating charts and schedules_
- _Be able to work under pressure where challenges are faced_
- _Be able to manage heavy work load and prioritise efficiency_
- _Cary out multiple tasks/projects at the same time_
- _Strategic influencing_
- _Managing risks and issues_
- _Controlling quality_
- _Have Intermediate to advanced understanding on Excel and Microsoft office package._
- _Understand basic formulas on Excel where this can be built upon experience within the working environment._
- _Adhere to Internal Project SLA's in a timely manner._
- _Have clear communication skills where accurate information is relayed correctly and not misinterpreted._
- _Good Oral and written skills._
- _Focused attitude to work, excellent individual and teamwork skills and an ability to consistently meet deadlines._
- _Time management is a key element to the role due to the nature of meeting deadlines and all work must be carried out efficiently and effectively._
- _Be able act quickly and take lead on project developments_
- _Demonstrate initiative on time saving on problem solving solutions_
- _Be able to multi task various tasks and handle work load_
- _Be able to work independently without supervision and with supervision and deliver the tasks in hand._
- _Use own initiative on decision making following the company guidelines and department requirements and be able to provide full justification. _
- _Demonstrate the right behaviour and be driven for achieving the end result_._
- _Be able to have basic system understanding_._
- _Show commitment to the role_

Other information

Typical Hours/Shifts: Mon-Friday 9am 5pm ( you will be expected to be available from 8.50am and where the business requires you to work after 5pm to meet business needs time to time)_
Challenging, fun and supportive environment_
Full time_
Permanent_