- Acting as first point of contact for IT Incidents and Service Requests.
- Logging, categorising and managing tickets via the ITSM tool in line with SLAs.
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Service Desk Analyst - Charing Cross - Sanderson
Description
Service Desk Analyst
The role combines onsite, face-to-face support with remote troubleshooting via MS Teams and telephone. You'll act as a key member of the Business Technology Solutions team, delivering 1st and 2nd line support (with exposure to 3rd line services) across a dynamic financial services organisation.
About The Role
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Service Desk Analyst
Wanstor- Charing Cross
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Quantitative Analyst
Reed- Charing Cross
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Assistant Restaurant Manager
Daphne's- Charing Cross