Dynamic Rail Team Member - Ayr - beBeePassenger

    beBeePassenger
    beBeePassenger Ayr

    3 days ago

    Full time

    Job title: Station Gateline Assistant

    Description
    Train Station Operations Assistant Role

    This role involves working at a train station, providing customer information and assistance. You will also be responsible for issuing tickets in line with excess fares procedures using the relevant ticket-issuing equipment.

    The successful candidate will have excellent communication skills and a warm approach to interacting with customers. They should be confident in their ability to work independently while being part of a supportive team culture.

    We welcome applicants who are motivated to learn and develop in this rewarding role.

    You will operate the wide-aisle gate ensuring that the number of gates set for passenger flows in each direction is appropriate.

    A key aspect of this job is monitoring queue lengths against pre-set limits and determining when to open all gates to improve flow rates.

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