Senior Housing Management Services Officer - Uxbridge, United Kingdom - Cleantech People

Cleantech People
Cleantech People
Verified Company
Uxbridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
What's involved with this role:

Job Ref:
Hillingdon RQ1245419

An Enhanced DBS disclosure is listed as a requirement for this role

A Senior Housing Management Services Officer is required to play a key role in managing Anti-Social Behavior and Domestic Abuse Case Work, collaborating with internal and external agencies to assess risks for victims of Domestic Abuse and implement safety measures and support packages for victims.

You should have proven experience in managing complex Domestic Abuse and ASB cases effectively to a successful conclusion.

Ideally, you should possess a level 4 and level 5 Housing Qualification or be able to demonstrate active progress towards these certifications.

Key Responsibilities:

  • Proactively support improvements by advising on national and local changes in anti-social behavior and domestic abuse policies and changes to statutory duty.
  • Manage an ASB and domestic abuse caseload efficiently across the managed housing stock, including Colne Park, across various occupancy arrangements.
  • Maximize opportunities to support vulnerable tenants to manage and mitigate tenancy risks effectively, positively impacting unacceptable behaviors.
  • Ensure appropriate and proportionate responses to tenancy breaches in the Council's capacity as a responsible social landlord.

To expedite the CV upload process for the client, it is recommended to send your CV in Word format (or equivalent) rather than PDF.

If selected for this role, note that the PAYE rate advertised will apply for the entire duration of the contract, with no variations for extension. We operate solely on a PAYE basis, not umbrella pay terms or Ltd/umbrella or outside IR35 rates. If you need clarification on PAYE vs Umbrella, feel free to request additional information.

Other 'Essential Requirements' - Please ensure your CV addresses the following:

If the DBS requirement stated above is not for a Basic Disclosure, your DBS must be through us or accompanied by a subscription to the DBS updating service.

Qualifications:
  • Hold a level 4 and level 5 Housing Qualification or provide evidence of working towards these qualifications.
  • Show evidence of continuous professional development.
  • A good education level with English & Math GCSE grades A-C or equivalent.
  • IDVA Qualification is desirable.

Skills & Experience:
  • Demonstrated success in managing complex Domestic Abuse and ASB cases to a successful resolution.
  • Supervisory experience and monitoring of casework's quantitative and qualitative aspects.
  • Risk assessment experience of Domestic Abuse victims using the Save Lives Framework.
  • Effective management of diverse and complex caseloads with various vulnerabilities.
  • Identification and response to risk factors related to tenancy failure individually and collaboratively.
  • Delivering innovative solutions to engage vulnerable and socially excluded residents securely.
  • Proven ability to operate flexibly and effectively during times of significant internal and environmental changes.

Please note that clients often request the removal of contact details from CVs before submitting them. This process is quicker and easier if your CV is sent in Word format rather than PDF.
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