Bar Supervisor - Blackpool, United Kingdom - North Pier

North Pier
North Pier
Verified Company
Blackpool, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Here at the North Pier we are looking for an experienced supervisor to join our team.
Immediate start required.

  • Serve and present beverages, quickly and efficiently, meeting our standards
  • To keep the place of work clean, tidy and up to a high standard of presentation in both public and staff only areas
  • Assist in keeping the bar, frontofhouse and toilets clean and tidy, at all times
  • Keep up to date with current promotions and new products
  • Make customers aware of offers on our great food and drink range
  • Speak to customers to ensure that they are satisfied with their experience
  • Deal with customer complaints in a professional manner
  • Assist in keeping wastage to a minimum by the correct pouring and measurement of products
  • Organize and participate in beginning of shift and end of shift meetings to relay expected targets for the shift, notes and issues with a review at the end of the shift to debrief and collate worthwhile records to improve future performance
  • Encourage a sales and service led team effort meeting and exceeding goals and targets
  • Maintain personal knowledge by completing inhouse training and workbooks
  • Always adhere to all company policies and procedures and licensing laws
  • Carry out instructions given by the management team and venue directors.
ADDITIONAL RESPONSIBILITIES - Carried out from time to time

  • Willingness to adapt to other duties as required to meet business needs from time to time.
  • Assist in other venue(s) parts of the business
  • Promotional duties to promote upcoming events and shows.
  • Proven track record in increasing revenue & standards
SKILLS / ABILITIES / COMPETENCIES/EXPERIENCEESSENTIALDESIRABLE

  • Proven sales ability
  • Be confident in managing a multi bar Venue
  • Ability to build rapport and influence customers
  • Ability to work well in a team environment and alone
  • Be confident and selfmotivated
  • Demonstrate a passionate commitment to the business
  • Welcome and embrace change, with a positive attitude
  • Be able to work unsupervised in a busy environment
  • Be able to prioritise duties
  • Welcome and embrace change, with a positive attitude
  • Understand the need for change
  • Look for opportunity to improve areas of the venue and business
  • Communicate clearly to colleagues and customers
  • Gain commitment of others by using own knowledge
  • Be willing to take on jobs to balance the team workload
  • Be able to communicate well with people of all levels
  • Act as a role model
  • Welcome and embrace change, with a positive attitude
  • Understand the need for change
  • Look for opportunity to improve areas of the Venue and business
  • Be motivated to learn and develop self
  • Seek feedback and invest time in personal development
  • Supervise, train and develop others
  • Support, encourage and motivate others
  • Coach, guide and give feedback to others
  • Be able to understand set targets and financial budgets
PERSONAL QUALITIES.

  • Be honest and reliable
  • Be trustworthy and respectful
  • Be immaculately dressed
  • Maintain excellent timekeeping and attendance
  • Be professional at all times
  • Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
  • Remain calm, patient and polite, if receiving customer feedback
  • Be helpful and go out of your way to help our customers

CIRCUMSTANCESESSENTIALDESIRABLE

  • Ability to travel easily to and from work
  • Ability to commit to a flexible rota
  • Have proof of right to work in the UK
  • Have a UK bank account in your own name
  • Be able to converse in English
  • Have a fixed place of residence and live within a reasonable travelling distance of the venue
  • Ability to take on extra shifts at short notice

Salary:
£10.80 per hour


Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Blackpool: reliably commute or plan to relocate before starting work (required)

Experience:


  • Supervising experience (preferred)
  • Customer service (preferred)
  • Hospitality (preferred)

Work Location:
In person

Expected start date: 22/05/2023
More jobs from North Pier
See all jobs of North Pier