Apprentice Business Administrator - Telford and Wrekin, United Kingdom - The Work College by School of Coding

The Work College by School of Coding

Verified Company

Telford and Wrekin, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What you will do in your working day

Call handling in a busy environment
Offering high levels of customer service
Logging end user customer and serial number details on CRM and registering warranties
Liaising with customers regarding engineer appointments ,checking engineer availability and booking appointments
Identifying spares items ,processing orders and taking payments over the phone
Using technical reference files and User/Installation guides to answer queries from engineers, our dedicated retailers and end users
Finding additional information from production engineers/quality team/warehouse team where required.
Updating technical reference guides.

The training you will be getting

Level 3 Apprenticeship in Business Administration
This will also include Functional Skills in maths and English, if required.
End point assessment
Certificate of completion of the standard.
You may have to attend formal college sessions (if English & maths are required).
You will learn the knowledge, skills and behaviours related to the apprenticeship standard.

What to expect before starting
-
Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost

Pay:
£11,000.00 per year

Schedule: