Branch Administrator - Whitburn, United Kingdom - Novus Property Solutions Ltd

Novus Property Solutions Ltd
Novus Property Solutions Ltd
Verified Company
Whitburn, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Branch Administrator

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 125-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.


An opportunity has arise for an enthusiastic
Branch Administrator to support and continue to deliver and excellent Administrational service to our Whitburn operational office.


Benefits;

  • Competitive salary
  • 26 Days Hols & Bank holidays option to buy or sell holidays
  • Company pension scheme up to 7.5%
  • Discounted Healthcare Scheme
  • High street & lifestyle discounts
  • Enhanced Maternity and Paternity pay
  • A day paid volunteering per year
  • Length of service awards
**Summary
Branch Administrator


The Branch Administrator will ensure the smooth operation of an area office whilst providing an administration service for contract personnel.

Ensuring all support documentation is produced accurately and on time, dealing with contract correspondence appropriately and efficiently to ensure the requirements of contracts are met

Support the implementation of the Customer Service Charter and relevant training

**Main Responsibilities
Branch Administrator

  • Order goods, materials and services to support the smooth running of the branch operations
  • Manage the stock of office and welfare supplies
  • Collate time sheets and van logs for submission to the Contracts Manager/Operations Manager
  • Keep the compliance folder up to date and audit ready; escalate any failures to comply /discrepancies accordingly and in a timely manner
  • Ensure Novus Link and other systems are kept up to date and accruals cleared on the relevant system
  • Assist with commercial administration, i.e. copying files, filing, running reports, assigning PO numbers for invoice payments, etc.
  • Assist with contract management administration, such as, subcontractor questionnaires, providing reports on live contract and update status
  • Support Customer Service and Social Value initiatives by populating notification and introduction letters
  • Maintain an accurate log of petty cash
  • Collect, distribute and send post on a daily basis; keep relevant records up to date
  • Assist in arranging meetings, e.g. book rooms, send invites, arrange refreshments
  • Provide general administrative support, such as filing, note taking, holiday approvals administration, etc.
  • Answer telephone calls and direct to relevant teams/colleagues in a professional, effective and timely manner.
  • Liaise with Subcontractors/Clients/Customer queries and or communications professionally and efficiently
  • Safeguards sensitive and confidential information

Key skills

  • Confident IT skills, proficient in the use of MS Office
  • Excellent communication skills both written and verbal
  • Must be an excellent organiser with proven time management skills
  • Hold a full UK Driving Licence
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