Contracts & Eligibility Adviser - Salford Quays, United Kingdom - Bupa

Bupa

Verified Company

Salford Quays, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contracts & Eligibility Adviser

Bupa Place M50 3SP**
Hybrid

Perm

£22,000 & fantastic benefits

Full time 37.5

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Role Overview

As the Contracts and Eligibility adviser you'll upload and maintain all Bupa Health Clinics member records within Health Clinics systems, ensuring all records are accurate and up to date for the assigned portfolio.

You'll support internal (bookings, sales and operations) and external (intermediary or direct clients) stakeholders with any queries around member records and product eligibility.

What you'll do:

Update relevant systems, ensuring all areas of the business are able to view current information
Complete and assist colleagues across departments in the resolution of all member queries.
Liaise with internal departments of Bupa and external providers.
To develop and maintain an up to date and accurate knowledge of appropriate Bupa products, policies and initiatives in order to ensure that all queries are answered accurately.
To use verbal and written communication to obtain/give further information to member/client or internal departments on member queries
To be an active participant of the team by sharing skills and knowledge with other team members and to develop team and individual performance by acting as mentor in area of expertise.
To liaise with Sales and to maximise opportunities for B2B Client acquisition and retention
To raise and support IT with system development requests.
The managing of busy mailboxes effectively, and within set SLA.

What you'll bring:

Advanced PC skills including Microsoft Excel, Word
Well organised, flexible and adaptable
Team orientated
Customer Service

Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically.

You will be eligible for:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performancebased bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications.

We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa.

We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time

Job Area:
Administration

Locations:
Bupa Place