Team Administrator - Guildford, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Guildford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

£22000-£26000 office based full time role

This is an excellent opportunity to join an established and award-winning business based in the Guildford area, which enjoys an excellent reputation for quality and customer service.

The company supports customers internationally and has growth plans bothin the UK and across Europe.
And the business adopts an environmentally friendly approach, always looking for opportunities to reduce waste and improve efficiency.

Using Microsoft Excel and Google Sheets, responsibilities will include.
Tracking staff holidays
Updating customer returns
Closing customer service cases in Prospect (a CRM).

Updating returns rate tracking sheet

Warranty registrations

Courier damage claims

Stock availability tracking

Tracking customer reviews and replying.

You will be supporting our busy customer service team to allow them to concentrate on interactions with customers to ensure that all of the data that the company needs to function is up to date and correct.