Woodsley and Holt Park Pcn Care - Leeds, United Kingdom - South & East Leeds GP Group

South & East Leeds GP Group

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PCN Care Coordinator / Appointment Rota Administrator

South and East Leeds GP Group

Closing date is 06 January 2023

Job summary

This post has been created to support both existing day-to day clinical sessions and the development of future clinical services, including migration to a PCN specific booking platform.

The successful applicant will be responsible for organizing and coordinating appointment rotas and any associated work such as dealing with appointment cancellations.

They will also provide high-level administration support to the PCN Manager and Leadership team management team.

This individual will be a key point of contact for staff, member practices and will be able to sign post queries to relevant individuals as appropriate.

The post holder will provide support in monitoring the progress of activity undertaken by the PCN and analyse and collate data for presentation to internal and external stakeholders.

This role involves providing high quality, comprehensive and effective administration skills across a wide variation of work.

The post holder will need to be capable of independently travel across flexibly to meet the needs of the PCN leads and PCN Manager.

Main duties of the job
Purpose of the role

This role has a specific focus on providing proactive administration support for the PCN Manager, the PCN Leadership Team and PCN staff leads, specifically with clinical rota and appointment administration.

This role is new and it is envisaged that it will evolve with the continuing development of the PCN; therefore this is not an exhaustive list but is representative of the roles core activities.

The successful applicant will be confident with IT systems, MS Office, Office 365 and excellent communicator.

They will be expected to have the ability to work both independently and as part of a team, managing their workload and working to deadlines.

About us

Woodsley & Holt Park PCN is a large Primary Care Network (PCN) with a combined patient population of approximately 100,000 across 10 GP practices.

The PCN footprint is of mixed diversity, with pockets of deprivation and health inequalities.

As one of the largest PCNs in Leeds we work at pace to deliver high quality services to our patients.

Job description

Job responsibilities
Key responsibilities

Work with the PCN Manager to deliver high-level administration support

Providing IT support and liaising between the PCN and GPIT

Effectively managing appointment rotas for PCN staff

Managing the PCN MS Teams site

Maintaining the PCNs file management system

Collate activity reports from each service to demonstrate the work undertaken for their patients.

Undertake any ad hoc reporting as requested by the PCN Manager or members of the PCN leadership team

Format and distribute the PCN newsletter

Ability to compose and correct correspondence

Prepare, produce, review and circulate all documents required for meetings in a timely fashion and to a high standard.

Develop and maintain electronic systems and/or databases required for the role.

Person Specification

Personal qualities and Attributes

Essential

Excellent communication skills both verbally and in writing
Ability to work under pressure and to tight timescales
Good presentation skills
Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
Ability to demonstrate personal accountability, emotional resilience and work well under pressure
Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
High level of written and oral communication skills communication skills
Ability to work flexibly and enthusiastically within a team or on own initiative

Skills and Knowledge

Essential

Understanding of, and commitment to, equality, diversity and inclusion
Strong organisational skills, including planning, prioritising, time management and record keeping
Ability to recognise and work within limits of competence and seek advice when needed

Desirable

Good understanding of person based clinical systems and issues of good quality information
Understanding of the wider determinants of health, including social, economic and environmental factors
Knowledge of how the NHS works, including primary care and PCNs

Experience

Essential