Clerical Officer - Flint, United Kingdom - Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board
Verified Company
Flint, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Clerical Officer:
Band 2, Permanent Post

We are looking for an enthusiastic and motivated individual to provide accurate and prompt administration support to the multidisciplinary School Nursing Team primarily based in Flint Clinic, however, some work will also be carried out at neighbouring Flintshire/Wrexham Clinics therefore own transport arrangements will be essential to travel between sites.


By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other service users, using the telephone and in writing, with courtesy and discretion at all times.

Previous customer service and secretarial experience is essential and a substantial amount of filing will be necessary. You will also have knowledge of Microsoft packages including Outlook, Word and Excel.


The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal skills.

If you feel you have the above skills to offer, we very much look forward to hearing from you.

Ability to speak Welsh is desirable for this post.

Undertake clerical and word processing duties as directed by the team.

Assist with the sending out of information within the time scale specified.

Correct and accurate use of information using the administration systems.

To maintain case notes in good condition.

To assist in the induction and training of new and relief staff, demonstrating
duties.

Assist with the booking / rearranging of meetings as directed by the team.

Deal with enquiries either on the telephone or face to face from health
professionals, colleagues and the public, under the guidance of the Community Nursing Team.

File reports / letters or relevant information following relevant protocols.

Dealing with incoming and outgoing mail and distribute accordingly.

Undertake such miscellaneous clerical duties as necessary e.g. photocopying, ordering stationary etc.

To undergo any training relevant to the job role.


To assist in the collection of information in connection with Community Nursing by ensuring up to date and accurate patient information is available.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.

The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.


Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

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