Community Associate - London, United Kingdom - Huckletree

Huckletree

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity for a passionate Community Associate to join our team at Huckletree

About Us*Huckletree is a workspace accelerator group and ecosystem builder, supporting 3000+ members within the most exciting startups, scaleups and corporates across the UK and Ireland.

Our members come together to work, collaborate, exchange ideas and build their next venture.

We believe you can't change the world alone, which is why we're on a mission to help the most innovative companies, from startup right the way through to multi-national enterprise, take leaps and do braver work together.

We're more committed than ever to create the space and environment for teams to work, grow their venture, collaborate together and pioneer whatever comes next.

We build curated workspace ecosystems for the most innovative businesses across the UK and Ireland.

By bringing together a hand-picked community of experts and advisors, we support our members' growth and help them make the greatest possible impact in their industry.

The Role*As our
Community Associate you will support in all aspects of running our vibrant community, providing exceptional experiences to all our members.

You will be an integral part of the success of your hub and the wider business, working within a cohesive team that is committed to providing a warm, welcoming, inclusive, and respectful environment.

You will work closely with the Community Manager and Dual General Manager to support with growing our community, whilst supporting member businesses to succeed every day.

Key Responsibilities

Welcoming all members of the community to the space current members, potential new members, guests, suppliers, and team mates
Working with the Membership Manager to facilitate new member onboarding, including the allocation of membership cards and locker keys, answering any questions, and booking introduction tours
Ensuring all facets of our member experience are seamless including answering the phone, managing post and deliveries, booking meeting rooms, preparing and attending our weekly Members' Socials, and making stellar lunch recommendations
Supporting the team with managing and hosting both internal & external meeting room bookings including moving furniture, AV set up, setting out food and drink offering (alcohol handling)
Supporting the team with running and hosting weekly members breakfast and members drink; food and drink (alcohol & soft) ordering, theme ideation, room set up & clean down
Conducting monthly building audits and daily building walkarounds to ensure that the amenities are in good working order and looking great
Responsible for ensuring all supplies are stocked up, ordered, and replenished appropriately, keeping within budget
Supporting the Membership manager to develop community connections, including member introductions and planning, brainstorming, and hosting member events that will appeal to your community
Supporting the Dual General Manager with any ad hoc tasks as required within your hub

Key Skills & Experience

Experience within a customer facing role in a workspace environment or hospitality business
Engaging, member focused and hospitality OBSESSED
Natural curiosity for people around you, with ability to build meaningful relationships
Excellent communication skills and ability to effectively manage your own time
Eager to learn more about startup and scaleup culture
Well rounded, agile, and creative problem solver
Confident in engaging effectively at all levels
Excellent team player
Excellent organisational skills, multitasking skills and detail oriented
Passion for building communities and maintaining an environment that is welcoming, open, transparent, curious, collaborative, challenging, results driven, and fun

Benefits*- Month-long fully paid sabbatical after 3 years