Network Engineer - Newbury, United Kingdom - LANI Recruitment

LANI Recruitment
LANI Recruitment
Verified Company
Newbury, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Network Engineer - Onsite


The role:


To work for an established and progressive IT Solutions company based out of their Newbury-based office, you will be part of a team who provide a 24/7 front-line service to customers and end-users.


Responsibilities:


  • Event Management opening incidencts in the ticketing system
  • Managing incoming calls from customers keeping them apprised of any actions taken to resolve issues
  • Incident management
  • Liaise with logistics with regards to the dispatch of spares and replacement parts.
  • Manage planned maintenance
  • Organnise site engineers when required
  • Liaising with internal departments
  • Work within company SLA's

Experience (Essential):

  • Strong PC Skills
  • Previous service desk experience
  • Keen to learn and develop
  • Basic networking skills
  • Managed service experience
  • ITIL Foundation Certificate
  • Event Management tool experience
  • Wndows Server, VMWare, Citrix, MS Azure and Office365 experience


In return, the client is offering a highly competitive remuneration package and the opportunity to learn, progress and upskill in a professional and progressive environment.

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