Library Services Officer - Princes Risborough, United Kingdom - Buckinghamshire Council

Buckinghamshire Council

Verified Company

Princes Risborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary
£23,365 - £24,445

Reference number
BUC09718

Contract type
Fixed Term / Secondment

Working hours
Part Time

Level of DBS check required
No

Date posted
28 Aug 2023, 11 p.m.

Application deadline
12 Sep 2023

Overview:

Buckinghamshire Libraries are looking for a
Library Services Officer to join our friendly team in the Princes Risborough and Wendover Library group based mainly in Princes Risborough Library.

We are seeking people who share our focus on customer service and who would enjoy engaging people with services that can enrich their lives.

About us:

Our vision is simple. To make a real difference to the people and communities we serve. Now, and for the future.

By working with us, you are part of something bigger.

From supporting residents who are at the heart of what we do, to shaping our county for now and future generations - as a Buckinghamshire Council employee, you contribute to the local community, whatever your role.

As one of the biggest local authorities in the UK, we are part of a network of partners spanning both public and private sectors.

Our services are wide-ranging, the opportunities to grow and progress are endless. Our commitment to work-life balance and adapting ways of working is shaping our working lives for the better. So from the moment you join us, we'll support you to be the best you

Now in its third year, Buckinghamshire Council brings together the best of the previous five councils to create positive change for local people, communities, and businesses.

We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

About the role:

Are you passionate about the role libraries can play in transforming the lives of children, young people and families? Are you keen to promote wellbeing in the community, including combating loneliness and social exclusion?

If you're brilliant at helping customers with enquiries, with skills to promote and help access to digital services, and you're keen to develop the library as a community hub with access to information, then we want to hear from you.

You should have some experience in delivering professional and knowledgeable customer service to residents and visitors. The ability to engage with families and young people is essential.

This is a fixed-term contract until July 2024 with the possibility of an extension.

Working Pattern

Tuesday

Thursday

Friday

Alternate Saturday

19.25 hours a week

Fixed

As a 'fixed' worker, you'll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed.

Typically, you'll be based in the same location as the rest of your team, because you provide a particular service from that fixed location or need access to information there.

About you:

We're looking for someone who has experience in customer and frontline services, who is able to adapt in an ever changing environment and who is patient and good at listening.

The person should be able to provide precise and accurate information about books, council services and the local area.

They should have a positive, can do attitude and have the ability to multitask.

Please see the attached job summary for more detail.

Other information:

This role is based at Princes Risborough Library

Number of positions available: 1

Closing date:
Tuesday 12th September 2023

Shortlisting date:
Wednesday 13th September 2023

Interview type / process:
In person

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

Unspent convictions and/or unspent conditional cautions only

For further information on how long it takes for convictions and conditional cautions to be spent, please refer to Nacro's guide on the Rehabilitation of Offenders Act.

Our values and culture:

We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

fair and inclusive culture

- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Stee