Customer Service Administrator - West Yorkshire, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

West Yorkshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career.

Client Details
These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career.

Description
Your main duties as a Customer Service Administrator will include but not be limited to;

Taking inbound calls from customers to assist them with product queries
Booking appointments for customers, cross referencing the diaries of both the business and the customer
Updating all call notes and information on to the system
Advising the customer of processes where necessary
Ordering stock for the customers

Profile
As a successful Customer Service Administrator you will have;

Experience within a call centre, customer service, office based or administrative role
Alternatively you could be a graduate looking to start a career, or have worked in retail/hospitality and are wanting to progress withing your career
Strong telephone manner with the ability to communicate well with customers
A passion for helping customers aiming for a first time resolution

Job Offer
As a successful Customer Service Administrator you will be rewarded with; A competitive salary of up to £21,500 + Yearly bonus of a further 4 figures + Monday to Friday working hours, set at some flexibility if needed) + free parking on sitewith access to good commuter links + modern offices with relaxed working booths + smart/casual dress code + hybrid working following completion of the in depth training plan + various progression routes + 6.5% pension contributions + regular social activities+ discounted gym membership and finally an enhanced holiday package of 25 days holiday + 8 bank holidays + a paid days leave on your birthday.