Mental Health Volunteering Coordinator - London
2 days ago

Job description
Job SummaryJamis mental health services are enriched by a dedicated community of volunteers.
As part of our new strategy, we are expanding volunteering across our services and are looking for a Mental Health Volunteering Coordinator to help lead this work.
In this varied and people-focused role, you will work closely with service managers and the centralised volunteering team to develop meaningful volunteering opportunities that safely and effectively support people using Jami services.
You will promote best practice in volunteer management, support and advise volunteer role managers, coordinate recruitment activity, and ensure volunteers feel valued, supported and able to make a real impact.
Based at our Finchley hub, the role includes building strong relationships across services, coordinating volunteering projects, supporting training and supervision, monitoring outcomes, and occasionally providing hands-on support across Jami resources.
This post is onsite and part time for 22.5 hours per week (3 days) - Tuesday, Wednesday, and Thursday. Based in our Finchley Hub with support across other Jami resources when needed.Main duties of the job
Requirements
Essential:
Experience of managing and supporting volunteersExperience of working with vulnerable peopleKnowledge of safeguarding, confidentiality and best practice in volunteer managementStrong organisational, IT and administrative skillsExcellent written and verbal communication skillsAbility to manage competing priorities and work collaboratively
Desirable:
Degree-level education or relevant trainingExperience in mental health servicesExperience delivering training or facilitating groupsLived experience of mental illnessKnowledge of, or experience working within, the Jewish communityIf youre passionate about volunteering and mental health and want to make a real impact, wed love to hear from you.
Jami is here for when mental illness and distress make everyday life a struggle.
In November 2023 Jami and Jewish Care announced they would become one, to ensure long-term sustainable services for people of all ages in the community.
With the combined expertise of Jewish Care and Jami, we can support even more people in their journey to better mental health, providing treatment, support and education to young people, adults, families and community leaders in the Jewish Community.
DetailsDate posted
07 February 2026
Pay scheme
Other
Salary
£16.79 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
VPE117E67B
Job locations
Finchley
NW2 0DG
Job Description
Job responsibilities
Jamis mental health services are strengthened and enriched by a passionate and committed community of volunteers.
As part of our new organisational strategy, we are investing in and expanding volunteering across both new and existing services and we are now seeking a Mental Health Volunteering Coordinator to play a central role in making this happen.
Working closely with service managers, the centralised volunteering team and colleagues across Jami, you will think creatively and critically about how volunteering can safely, meaningfully and effectively support people using our services.
You will help design and embed new volunteering roles, promote best practice in volunteer management, and ensure volunteers feel valued, supported and able to make a real difference.
Based at our Finchley hub, this is a varied, people-focused role that combines relationship-building, coordination, training, data and hands-on support across Jamis services.
Key Responsibilities
You will:
Work closely with the centralised volunteering team to support volunteer recruitment, including developing new role descriptions and coordinating recruitment activity
Promote volunteering opportunities through community organisations, local colleges and volunteering fairs
Co-create, coordinate and deliver small volunteering projects aligned to service needs
Support volunteer role managers to develop meaningful roles, and identify training, supervision and support requirements
Promote best practice in volunteer management to ensure a consistent, high-quality volunteer experience
Maintain accurate volunteer records, working collaboratively with the data team and service colleagues
Carry out annual volunteer reviews and respond appropriately to feedback
Ensure robust outcome monitoring, collecting qualitative and quantitative data to evidence impact
Act as a central point of contact for volunteering-related advice, support and problem-solving
Organise and support volunteering events in collaboration with the centralised volunteering team
Facilitate workshops and group reflection sessions
Build positive, supportive relationships with volunteers, colleagues and people using Jami services
Rotate across Jami resources to build relationships and provide hands-on support where required, including occasional cover at Head Room caf
Meet with clients in Jami settings, in the community, or occasionally in their homes
Maintain confidentiality, write case studies when required, and produce reports demonstrating the impact of volunteering
About you
Were looking for someone who is organised, empathetic and proactive, with a genuine commitment to mental health and volunteering.
Essential:
Experience of managing and supporting volunteers
Experience of working with vulnerable people
Knowledge of safeguarding, confidentiality and best practice in volunteer management
Strong IT, administrative and organisational skills
Ability to manage competing priorities and challenging situations
Confidence working collaboratively with internal and external stakeholders
Strong written and verbal communication skills
Ability to collect, analyse and present data clearly
A collaborative, flexible and team-focused approach
Desirable:
Degree-level education
Training in volunteer management best practice
Experience delivering training and facilitating groups
Experience in mental health services or with children and young people
Lived experience of mental illness
Knowledge of the Jewish community or experience working within it
Local knowledge of community resources
Why join Jami?
At Jami, youll be part of a values-driven organisation committed to improving mental health and wellbeing.
We offer a supportive working environment where creativity, compassion and collaboration are encouraged and where volunteers and staff alike are recognised for the vital role they play.
If youre passionate about volunteering, mental health and building inclusive communities, wed love to hear from you.Desirable:
Job description
Degree-level education
Training in volunteer management best practice
Experience delivering training and facilitating groups
Experience in mental health services or with children and young people
Lived experience of mental illness
Knowledge of the Jewish community or experience working within it
Local knowledge of community resources
Why join Jami?
At Jami, youll be part of a values-driven organisation committed to improving mental health and wellbeing.
We offer a supportive working environment where creativity, compassion and collaboration are encouraged and where volunteers and staff alike are recognised for the vital role they play.
If youre passionate about volunteering, mental health and building inclusive communities, wed love to hear from you.Person Specification
Essential
General Requirements
Please refer to job description above
Desirable
Please refer to job description above
Person Specification
Essential
Please refer to job description above
Desirable
Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Jewish Care
Address
Finchley
NW2 0DG
Employer's website
(Opens in a new tab)
Employer details
Employer name
Jewish Care
Address
Finchley
NW2 0DG
Employer's website
(Opens in a new tab)
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