Case Officer - London, United Kingdom - Financial Conduct Authority

Financial Conduct Authority

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Case Officer - Cancellations Team

The Authorisations Division at the FCA

At the FCA, we're creating a fair and more resilient financial system.

We have set up a more transparent relationship between financial services and their customers, building trust in financial markets, and protecting vulnerable consumers.

We're on an exciting journey to become a more assertive, adaptive and innovative regulator.

We will use data more effectively to drive better regulatory decisions and greater cohesion across our broad financial services remit.

We are in pursuit of significant improvements in digital access, business intelligence, market data and information management to maintain our position as a world leader in financial services regulation.

The Division uses authorisation and early oversight to help deliver our public offer, and as a tool to protect consumers from the harm that can be caused by bad conduct in the financial services industry.

Our transformation strategy focuses on how we digitise the gateway, through improved use of data.

This is about making us ready for the future, both to meet the needs and expectations of applicants who use our services, but also to improve our effectiveness.

We work with the FCA Supervision, Policy and Competition teams as well as Enforcement and Market Oversight, to enable a holistic and coordinated approach to regulation.

We are recruiting for a talented, enthusiastic Case Officer to work as an Associate in the Cancellations team within the new Controllers and Cancellations Department in Authorisations.

What does this job involve?

You will be expected to demonstrate:

Efficient management of a high volume of cases.
The ability to identify, evaluate, investigate and pre-empt risks to the FCA's statutory and operational objectives;
Good communication and influencing skills with key internal and external stakeholders, including applicant firms;
The ability to make strong and timely judgements, based upon accurate consideration of all relevant factors; and
Excellent time and workload management, demonstrating the ability to manage and prioritise different tasks effectively.
Working collaboratively and supporting colleagues

To ensure a positive firm journey throughout the Authorisations process, you will be expected to adhere to Authorisations' 'commitments to firms' in respect of how we communicate with applicants and to be a positive role model to all colleagues.- Working in a varied and intellectually stimulating environment with opportunities to further develop your career.- Opportunity to work in an outcome-focused team environment.- An opportunity to share your knowledge and contribute to the development of others.- Demonstrate judgement and flexibility.- An opportunity to put analytical, problem solving and professional skills into practice.- An opportunity for interaction with a broad range of areas within the FCA and PRA.- A commitment to training and development and the opportunity to learn from highly experienced colleagues.- Broadening of skills and knowledge of one or more sectors of the financial services industry.

Which minimum, essential & desirable skills are required?

Minimum criteria- Proven case management skills to ensure that all cases are assessed correctly, meeting service standards and statutory deadlines.- Experience of regulatory and/or financial services issues.

Essential criteria- A credible role model, demonstrating all of the FCA cultural characteristics.- Good analytical skills and the ability to present the outcome of your analysis clearly and effectively.- Good verbal communication and interpersonal skills- Good written language skills.- A strong team player with the ability to be flexible and pragmatic.

Able to adapt to changing circumstances, positively embracing new approaches.- Ability to thrive under pressure and deliver to tight deadlines.

- Some evidence of building and maintaining professional relationships with stakeholders

Desirable criteria- Strong regulatory / financial services knowledge- Ability to provide credible engagement and constructive challenge to internal and external stakeholders.- Proactive approach in identifying and achieving continuous improvement initiatives. Experience of analysing financial statements such as balance sheets, income statements etc.

Useful Information- This role is graded as Associate - Regulatory- The FCA has a national role and is committed to a national footprint.

This role can be based in London, Edinburgh or Leeds- The FCA has London and National Pay ranges to reflect regional differences.

The salary for this role will be: