Civil Enforcement Officer - Hammersmith, United Kingdom - Hammersmith & Fulham Council

Hammersmith & Fulham Council
Hammersmith & Fulham Council
Verified Company
Hammersmith, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody.

Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean, and green and one in which our residents take pride.


Our parking enforcement team strives to provide a high quality of civil enforcement action to facilitate free movement of traffic and quality rotation of parking spaces both within our car parks and on street.

Educating the public and enforcing our parking restrictions helps us maximise compliance.

By providing residents, visitors, and businesses with easy access to parking, we contribute towards making Hammersmith and Fulham a great place to live and work.


To complete the restructuring process, we are seeking to recruit highly motivated and competent individuals for the challenging posts described below.

Our mission is to be the best council. To do this we need the best people to help build our vision.

If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Job sharers are welcome.

Please refer to the
Role Profile for more information.


Role Responsibilities:


To provide an efficient and effective service of parking enforcement in accordance with Hammersmith and Fulham enforcement plan (including mobile duties), which will help to minimise parking in contravention acts through the issue of penalty charge notices in appropriate cases.


As a Civil Enforcement Officer, you will be required to enforce parking restrictions including, all relevant waiting and loading restrictions in the Borough.

Previous experience of being a Civil Enforcement Officer is not essential as full training will be provided.

Moped Civil Enforcement Officers will need a full UK driving licence. Also, Moped Civil Enforcement Officers must have a valid CBT certificate and will receive an additional payment.


The working week is 36 hours plus 4 hours of contractual overtime worked on a 5-day rota system, which will include working Saturdays, Sundays, and Bank Holidays.

Normal operational hours are from 7.00am to 11.00pm, with most shifts worked from 8.30am to 5.30 pm and 13.30pm to 10.30pm.


You will need:

  • To be acquainted with the London Borough of Hammersmith and Fulham's controlled parking policies and the law related to parking, seeking guidance when necessary.
  • To improve local air quality and reduce carbon emissions through the effective enforcement of Idling vehicles and where necessary issue an FPN.
  • To use the powers under Regulations 12, 13 and 14 of the Road Traffic (Vehicle Emissions) Fixed Penalty (England) Regulations 2002 to enforce against drivers who allow their vehicle engines to run unnecessarily when parked anywhere in the borough. This will help to improve local air quality and reduce carbon emissions.
  • To be part of a uniformed team providing a patrolbased parking enforcement service.
  • To identify infringements and contraventions of appropriate regulations and undertake enforcement activities as required by the Council procedures.

People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do.


We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.


We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.


We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.


We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.


Recruiting for Attitude:

Your skills and ability are important however, we recruit as much for attitude as we do experience.

We are looking for people who have the following attributes:


Complex problem-solving
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.


Critical thinking
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.


Creativity

People management
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordin
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