Complex Claims Adjuster - Manchester, United Kingdom - AIG

AIG

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live.

We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

We are seeking a casualty claims handler with extensive experience of managing third party claims for bodily injury and third party property damage.

The role will be client facing and in addition to coverage, legal liability and quantum analysis, will require interaction with brokers, insureds, external providers and internal stakeholders.

Adjudicate claims including coverage and liability assessment and quantum analysis within authority limits and providing a customer centric mindset with excellent standards of customer service.

Ensuring effective vendor and litigation management within claims
Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense for claims of medium to high complexity
Effective communication and collaboration with internal stakeholders and external stakeholders.
Financial control through consistent reserve and other financial transaction discipline

Strive for continuous improvement on claim file handling with feedback and support the internal Quality Assurance Review process through conducting file reviews.

Coaching and developing team members to expand their technical knowledge and skill sets.
Contribute to the maintenance of best practice procedures for intermediate to high value claims.
What we're looking for
Some technical knowledge of casualty EL/GL casualty claims within the fast-track
Demonstrate strong communication skills, both written & verbal, in managing various stakeholders (customers, panel lawyers, brokers etc)
Ability to contribute effectively and influence within a team environment.
Knowledge of the legal and procedural frameworks and experience of running claims to trial.
Ability to work with claims stakeholders to effectively direct claims strategy.

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs.

For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided:
No

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd