Customer Service/sales Assistant - Bridlington, United Kingdom - The forum Complex Bridlington

Description

Job Title:
Customer Care Assistant & Bounce Park Attendant

Job Overview:

We are seeking enthusiastic individuals to join our seaside amusement arcade as Customer Care Assistants & Bounce Park Attendants. This multifaceted role involves providing excellent customer service, managing the bounce park attractions, and handling counter-related tasks.


Responsibilities:

1.


Customer Care:

• Greet and assist customers with a friendly and approachable demeanor.
• Address customer inquiries, concerns, and provide information about arcade attractions.
• Ensure a positive and enjoyable experience for all visitors.

2.


Bounce Park Operation:

• Monitor and manage the safety of participants in the bounce park.
• Enforce safety rules and guidelines to ensure a secure environment.
• Conduct periodic inspections of equipment and report any maintenance needs.

3.


Counter Work:

• Handle transactions at the counter, including ticket sales and redemption processes.
• Maintain accurate cash handling and reconciliation procedures.
• Assist in maintaining a clean and organized counter area.

4.


Team Collaboration:

• Collaborate with team members to ensure smooth operation of arcade activities.
• Communicate effectively with colleagues to address customer needs and operational challenges.

Requirements:

1.


Customer Service Skills:

• Excellent interpersonal and communication skills.
• Ability to handle customer inquiries and resolve issues effectively.

2.


Team Player:

• Collaborative mindset with a willingness to work in a teamoriented environment.

3.


Attention to Detail:

• Accurate and organized in handling transactions and paperwork.

4.


Adaptability:

• Ability to adapt to changing operational needs and highpaced environments.

5.


Safety Conscious:

• Commitment to ensuring the safety of customers in the bounce park.

Qualifications:

• Previous experience in customer service or a similar role is preferred.
• Basic math skills for cash handling.
• Ability to stand for extended periods and move around the arcade.

Benefits:

• Competitive hourly wage.
• Employee discounts on arcade attractions.
• Opportunities for advancement within the organization.

Job Types:
Temporary contract, Permanent, Part-time, Full-time


Salary:
From £10.40 per hour


Benefits:

• Flexitime

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Flexitime
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Education:

• GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Work Location:
In person


Reference ID:
Children's Play Assistant