Customer Service Assistant - Lichfield, United Kingdom - AB Forecourts
Description
About us
AB Forecourts is a small business in LICHFIELD, WS13 8RD. We are challenging, professional and social.
Job Description:
Customer Service Representative
Duties:
- Provide accurate information about products, services, and company policies
- Assist customers with placing orders, processing returns, and resolving any issues or complaints
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure excellent customer service
- Follow up with customers to ensure their satisfaction and resolve any outstanding issues
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problemsolving and decisionmaking abilities
- Ability to multitask and prioritize tasks effectively
- Proficient computer skills, including knowledge of Microsoft Office Suite
- Ability to work well in a team environment
We offer competitive pay and benefits package, including:
- Medical, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan with company match
- Employee discounts on products and services
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you Please submit your resume and cover letter detailing your relevant experience.
Job Type:
Part-time
Part-time hours: 16 per week
Salary:
£7.49-£10.42 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
Ability to commute/relocate:
- LICHFIELD, WS13 8RD: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
Reference ID:
SP110823
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