Customer Service Assistant - Lichfield, United Kingdom - AB Forecourts

AB Forecourts
AB Forecourts
Verified Company
Lichfield, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us
AB Forecourts is a small business in LICHFIELD, WS13 8RD. We are challenging, professional and social.


Job Description:
Customer Service Representative


Duties:


  • Provide accurate information about products, services, and company policies
  • Assist customers with placing orders, processing returns, and resolving any issues or complaints
  • Maintain customer records and update information as needed
  • Collaborate with other team members to ensure excellent customer service
  • Follow up with customers to ensure their satisfaction and resolve any outstanding issues

Requirements:


  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication skills, both verbal and written
  • Strong problemsolving and decisionmaking abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills, including knowledge of Microsoft Office Suite
  • Ability to work well in a team environment

We offer competitive pay and benefits package, including:

  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan with company match
  • Employee discounts on products and services


If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you Please submit your resume and cover letter detailing your relevant experience.


Job Type:
Part-time

Part-time hours: 16 per week


Salary:
£7.49-£10.42 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Night shift

Ability to commute/relocate:

  • LICHFIELD, WS13 8RD: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (required)

Work Location:
In person


Reference ID:
SP110823

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