Content & Community Manager - London, United Kingdom - Phillips Grant Ltd

Tom O´Connor

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Tom O´Connor

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Description

We are excited to partner a well-known, longstanding UK Trade Association, who are seeking a Content and Community Manager on a permanent basis.

You, as the successful applicant, will act as the primary manager of communities and member-only content.

Working with the digital and communications team to deliver relevant content to members on their now member portal and working with wider teams to developonline communities for members based around their needs.

Being part of a small and multi-disciplinary communications team which works across content, marketing, publishing, social media and events.


EXCEPTIONAL BENEFITS:

This opportunity will pay up to £45,000 per annum.

You'll be working for a company based in the heart of London, but the role can be performed on a remote basis with travel into the office one or two days a week (more if desired).

The company have a greatpension scheme where the employer pays up to 15%.

There is also a discretionary bonus of up to 10%, as well as death in service and group income protection scheme cover.

Annual leave of 30 days which includes an obligatory 3 off during the Christmas break.
Hours Monday to Friday.


DUTIES:


  • Manage the memberonly community platform.
  • Ensure the platform meets branding requirements; brief the production of assets such as graphics, copy, video, etc.
  • Create and manage member online communities/interest groups, develop them and moderate them.
  • Contribute to content strategy development and execution.
  • Implement split of content between public/campaign website and the member
- content platform.

  • Develop memberonly content, either originating new content or working with internal content creators to repurpose and repackage.
  • Support progress tracking and analytics to evaluate communications delivery and
- effectiveness.

  • Work with the wider digital and comm's team and contribute to the delivery of member communications and marketing campaigns across all channels.

EXPERIENCE:


  • Enthusiasm, ideas and energy
-
Experience of managing and developing online communities:


  • Experience of developing strong and successful B2B content:
  • Pride in producing clear and engaging written work, and an eye for detail
  • Interest in the organisations sector (financial services) and its membership
  • Excellent planning and organisation skills
  • Creativity and problem solving skills
  • Ideally, a marketing or digital marketing qualification or experience
  • Excellent MS Office skills
  • The ability to build strong relationships across different teams.

KEY SKILLS

  • Use online community platforms, marketing platforms, CRM, website content management systems and social media platforms.
  • Use data to analyse and improve the performance of your work.
  • Write excellent copy and adapt style and tone for audiences and channels.
  • Work with creative agencies.
  • Work in a fastpaced environment.
  • Understand policy work and members' priorities.

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