Contact Centre Team Leader - Manchester, United Kingdom - Simpson Millar LLP

Simpson Millar LLP

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contact Centre Team Manager

Permanent

Salary:
Up to £30,000 plus an on-target bonus**Location:* Manchester/Hybrid

If your background is call centre or contact centre based and you're ready for your next challenge, this could be THE role for you.

We're seeking an established Team Manager to join our team to help us go from good to great.

As our contact centre continues to expand and evolve, the position will be fundamental in managing the team to ensure maximum efficiency combined with the highest level of customer service for our clients.

We do things differently hereour team get the chance to really flex their skills and have a positive impact on our clients throughout their time with us.

As the team manager, so will you.

As a business, Simpson Millar LLP have flexible working opportunities and our hybrid office/WFH working pattern will see you working 3 days per week from the office (after completing your training) and 2 days working from home.

Our Culture is key for us, it drives us and makes us who we are.

We're lawyers who exist to help people with their legal needs today and to improve the way the law works for people in the future.

We provide trusted expert legal advice, quickly and clearly, every time.

There is change going on within the legal industry and in our firm too, so we need people who are adaptable to this, who embrace change and see the opportunity.

The future of our business is one that is technology and data driven, so we need people who have the mindset and technological expertise to grow with us.

But most of all we need team players who will be willing to work with others, but are accountable for their own work, and who want to achieve great results for both our firm and especially our clients.

Salary:
£27,000.00-£30,000.00 per year