Logistics Coordinator - London, United Kingdom - Prinova US LLC
Description
Logistics Coordinator:
Location:
London, City of London, EC1A 4HJ
Role Overview:
The Logistics Coordinator will join a dynamic Logistics & Customer Service team of more than 20 individuals.
This team is responsible for managing the daily business operations including imports, warehouses, deliveries to customers, exports outside Europe and demand planning.
With the expected growth of the business in Europe, we are adding team members who will be involved specifically in our EU operations.
You will be responsible for an element of sales support, the logistics coordination of deliveries throughout the EU, tracking of shipments, handling of non-conformances, the stock reconciliation process with the EU 3PLs, the maintenance and handling of all information within our ERP and other projects within the department.
Key Responsibilities:
- Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
- Liaison with customers, warehouses and carriers
- Input correct information onto our internal system, to create forward allocations and warehouse instructions
- Invoicing customers promptly, with the correct VAT calculated
- Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels, etc.)
- Handling inquiries, complaints and other aspects of customer service as required
- Monthly stock reconciliations, and handling followon inquiries from the finance department
- Handling nonconformances
- Occasional onsite inspection of warehouses
- Processing charges invoices from warehouses, forwarders and other suppliers
- When necessary, due to holidays, medical leave, etc., covering for fellow team member's absences
- Any other duties at the manager's discretion
Essential Experience:
Fluency in English and French (native level) is essential. Detail-oriented with excellent organizational skills. Experience in a similar role is essential.
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