Facilities Administrator - London, United Kingdom - BCS, The Chartered Institute for IT

Tom O´Connor

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Tom O´Connor

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Description
BCS, The Chartered Institute for IT, is committed to making IT good for society. We use the power of our network to bring about positive, tangible change.

We champion the global IT profession and the interests of individuals, engaged in that profession, for the benefit of all.


BCS offers employees an exceptional value proposition that delivers a range of benefits designed to support our employees' work/life balance, financial wellbeing, and overall health and wellbeing.

These benefits, coupled with our commitment to social responsibility and professional development, make a career at BCS an excellent choice for anyone seeking a rewarding career in the IT membership industry.


We are now recruiting for a Facilities Administrator to join our Facilities team, in a permanent capacity, working full-time at our London offices (EC2R).


Role context and purpose:


To support the Facilities team in the provision of a first class customer experience by providing a comprehensive day-to-day facilities service to ensure that premises are accessible and useable by all to support the Group's operational requirements.


Key Responsibilities:


  • Support the Facilities team in the delivery of facilities management services, contracts and projects ensuring all tasks are carried out in compliance with all current regulatory requirements, seeking advice as necessary;
  • Provision of administrative support to the business as required;
  • Act as a first point of contact for reporting and resolution of facilities issues, escalating where necessary to the Facilities team;
  • Support the Facilities team in the implementation of plans for the use of the space and assets;
  • Ensure all frontofhouse services are setup ready for the start of each working day and replenished according to requirements;
  • Oversee contractors to ensure effective delivery of contracts and compliance, reporting issues in a timely manner;

Education & Qualifications

  • Working to IWFM Level 3 qualification or equivalent experience
  • 5 GCSE's including Maths & English at Grade D or above;

Trained in:

  • Health and safety training
  • First Aid
  • Fire Warden
  • Manual Handling
  • Basic food hygiene certificate

Experience

  • Proven experience of handson support of facilities services in a similar business

Competencies & skills

  • Well spoken, articulate and positive
  • Excellent interpersonal skills with customer focus
  • Excellent level of literacy, numeracy with good attention to detail
  • Excellent communication skills both written and verbal
  • Excellent IT skills including knowledge of Microsoft, facilities systems and AV equipment
  • Ability to work on own initiative and as part of a team
  • Good problemsolver
  • Ability to remain calm under pressure and handle challenging situations
  • Good organisational skills, time management, ability to multitask and prioritise to meet deadlines
  • Positive and flexible approach to working with a cando attitude
  • Ability to identify improvements within departments

Knowledge

  • Facilities or office management
  • Current health and safety regulations
  • Facilities systems and AV equipment

Special conditions:


  • Able to work rostered shifts covering 8am to 10pm over 35 hours a week, with occasional lone, evening and weekend working;
  • Significant manual handling involved on a regular basis;
  • May be required to handle and serve alcohol;
  • Occasional travel to Swindon office


BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package.

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer.

This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.


Job Types:
Full-time, Permanent


Salary:
£23,500.00-£24,000.00 per year


Benefits:


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Flexitime
  • Free parking
  • Life insurance
  • Private medical insurance
  • Referral programme
  • Sick pay

Schedule:

  • 8 hour shift
  • Weekend availability

Work Location:
In person

Expected start date: 10/07/2023

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