Billing Supervisor - Manchester, United Kingdom - Light & Wonder
Description
Corporate:
Light & Wonder's corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
As a Billing Supervisor, you will be responsible for overseeing a team of Billing professionals located in Manchester. This position focusses on our iGaming part of the business and reports into the Senior Billing Supervisor.
Responsibilities include but are not limited to:
- Supervising, managing, and monitoring a team of Billing Analysts.
- Performing monthly 121 meetings and individual development plans
- Providing resources and tools to team members to ensure work is completed efficiently and correctly.
- Ensuring timely and accurate billing
- Reporting Billing issues to escalation points/AR Manager
- Reviewing team's productivity
- Notifying management of contractual issues blocking billing
- Providing sight and daily supervision of work queues, ensuring compliance with billing process
- Coordinating training and support for Billing Team
- Assisting the AR Manager & Senior Billing Supervisor with implementation of plans, policies, and procedures by division
Qualifications:
Essential
- Strong knowledge of all Microsoft packages to include Outlook, Word, and Excel
- Demonstrate a thorough approach to work
- Ability to follow complex processes
- Previous experience within a financial team environment
- Minimum 1year team supervision
- Working with remote teams
- Shared Service Centre Experience
- Proven experience of delivering Excellence
- High Performance mindset
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