Summer Ticket Sales and Information Assistant - London, United Kingdom - The Royal Household

The Royal Household

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role

Since 1993, every summer the doors of Buckingham Palace's glorious State Rooms have been opened to the public for hundreds of thousands of people come to visit.

Joining our outstanding and friendly Ticket Sales and Information team, you'll be a vital part of each visitor's experience.

We look forward to welcoming visitors again in 2023 and in the year of The King's coronation, you'll have the opportunity to join the team who help millions enjoy the State Rooms at Buckingham Palace.

As a Ticket Sales and Information Assistant, you'll engage with our customers both face-to-face and on the telephone to ensure they have everything they need for the perfect visit.

You'll receive full training so that you gain the skills to excel in your position and enjoy a fulfilling summer.

What you'll be doing:

Process sales via telephone, online and in person.
Use an array of computer systems to sell and advise.
Provide excellent customer service, always maintaining a friendly and professional service.
Upsell to our customers on items such as gift aid and souvenir guides.

About you

What you'll bring:

A friendly and professional attitude, both in person and on the telephone
Good numeracy and computer literacy
Excellent team player, able to step in where needed
Customer service/sales experience (desired but not essential)

What we offer:

- £11.95 per hour

Free sandwich lunch
Full training offered prior to opening to the public (included in the contract dates).
Uniform provided
A dedicated and social team
Requests for parttime contracts will be considered

Job Type:
Fixed term contract

Salary:
£11.95 per hour

Benefits: