Operations Assistant - London, United Kingdom - FS Drainage Services

Description

Operations Assistant Role
FS Drainage Services have an opportunity for an Operations Assistant to join our team in Waltham Forest, London.

We are looking for a motivated, highly organised and personable individual to assist our team with a range of operations activities.

Working knowledge of the drainage/plumbing industry or involvement in a trade-based organisation would be highly desirable.


Principle Responsibilities

• Act as a point of contact throughout the customer journey from enquiry, through to booking and job completion
• Manage and dispatch responsive and preplanned work to our team of engineers using our job management system. Liaising with our engineers to get progress updates through the day and assist them with any requests
• Producing invoices and preparing quotes. Will involve financial admin responsibilities such as taking and chasing payments
• Undertaking day to day operations activities

Competency:
Skills / Qualifications

• Excellent standard of computer literacy and administration skills
• Efficient and confident telephone call handling
• Proven experience and ability to plan/organise/dispatch workloads
• Ability to effectively meet deadlines
• Experience within a drainage/plumbing or tradebased organisation
• Attention to detail

Details

• Salary: £22,000.00 to £26,000.00 per annum
• Full Time 8:00AM 5:00PM hours negotiable
• 28 days holiday per year including Bank Holidays
• Pension Scheme
• Training & Progression

Job Type:
Permanent


Salary:
£22,200.00-£26,000.00 per year


Work Location:
In person