Care Coordinator- Full Time - Leigh, United Kingdom - Home Instead

Home Instead
Home Instead
Verified Company
Leigh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description
Company Description


Our office was established in
Leigh and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth.

This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.


Job Description:


  • Understand and build effective and efficient schedules around our clients and Care Professionals.
  • Ensure schedules are prepared, considering travel time, holidays, training and lastminute cancellations.
  • Be responsive to changes in the schedule and liaise with relevant team members.
  • Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
  • Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
  • Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
  • Work with the recruitment team to ensure sufficient current and future staffing levels are met.
  • Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
  • Add and maintain all client and Care Professional information onto to the electronic scheduling system.
  • Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Qualifications:


  • Experience of working in a scheduling role within a home care or other relevant environment such as logistics.
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite
  • Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
  • Team player with strong interpersonal skills with the ability to build rapport quickly.
  • Excellent attention to detail with the ability to multitask.
  • Logical and analytical with the ability to work on own initiative and meet deadlines
Additional Information


If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

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