Infrastructure Services Manager - Farnborough, United Kingdom - Artemis Recruitment Consultants Ltd

Tom O´Connor

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Tom O´Connor

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Description
Our client is looking for an experienced Infrastructure Services Manager to join their team based in Farnborough.

You will help in leading the Infrastructure Services function in its support of the organisation through the professional high-quality provisionof IT infrastructure, telecommunications, business systems.

To define and set the future strategic planning requirements to support the company strategy and its employees.


Accountabilities

  • Provide expert knowledge, experience and an innovative approach to support and develop the IT strategy ensuring it is continually appraised and updated to reflect the requirements of the company.
  • Provide expert strategic knowledge and inspirational leadership, training and coaching to the Infrastructure Services employees for whom you are responsible and have overall management responsibility.
  • Provide proactive and comprehensive result orientated support to the Head of Operations, Heads of Department and employees on all IT matters.
  • Continually review technical developments to ensure where feasible that efficiency and increased surplus are achieved.
  • To be responsible for the operational, strategic planning and provision of resource for the delivery of projects and support across the organisation.
  • Ensure that user requirements are met and communication during the project journey has been open and realistic.
  • Oversee all thirdparty relationships as required, including contract terms, cost negotiation and supplier due diligence.
  • Manage tender processes in relation to IT hardware, networks and security, telephony, printer hardware and service together with software solutions. Oversee the implementation of these and ensure future needs are anticipated.
  • Oversee all IT related purchasing, including budget preparation and monitoring.
  • Key contributor and member for the Information Security, Business Continuity and Risk Management Committees. Requirements include keeping pace with legislation to ensure compliance in all appropriate areas.
  • Maintain system documentation and carry out annual remote disaster recovery testing.
  • Responsible for ensuring, so far as is reasonably practicable, the health, safety and welfare of your employees and that the activities for which they are responsible do not expose anyone to risks to their health or safety.
  • Undertake any other duties which may reasonably be required of you.

Knowledge and Experience

Essential:

  • Management, oversight and maintenance of a Microsoft operating environment from an on-site datacentre.
  • Proven experience of delivery of successful IT systems and technology projects, budget management including production of business cases and change recommendation.
  • Understanding and experience of change management, proven experience of developing, gaining support organisation wide for and implementing robust systems and solutions.
  • Evidence of strong inclusive team working approach and understanding of and ability to work with non-IT employees to translate organisation and customer needs into successful service delivery.
  • Experience of tendering, negotiation and ongoing oversight of 3rd party supplier relationships.


Desirable:


  • Experience of working in financial services or similar.
  • Working knowledge of Prince II/ project management.

Technical Understanding
Essential or

Desirable:


  • Firewalls; Checkpoint, Fortigate and Sonicwall
  • EDR, ideally Checkpoint Harmony
  • Telephone system, ideally Mitel
  • VMWare
  • Citrix Xenapp 7, Citrix Netscaler
  • Active Directory, Group Policy and DNS
  • Exchange
  • Wintel
  • SAN
  • Veeam
  • Solarwinds
  • Azure
  • Microsoft SQL
  • Mimecast
  • MobileIronMobile Device Management
  • Data warehousing, architecture and networking
  • Cloud platforms and technologies
  • Microsoft Office Applications
  • Scripting; PowershellBatchC Script

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