Carers Hospital Support Worker - London, United Kingdom - Carers Centre, Tower Hamlets

Description

Job description


Organisation Overview:

Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.

Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support.

We aim to enrich and empower unpaid carers' lives, providing them with the support they so selflessly give to others.

We are now recruiting to our team a new colleague who will lead on our work in the Royal London Hospital.

Position Overview:

As the Carers Hospital Support Worker, you will play a pivotal role in identifying and supporting carers of patients admitted to the hospital.

You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face during hospitalisation.

Responsibilities:

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Identification and Support: Proactively identify carers of patients admitted to the hospital and provide them with tailored support, ensuring their well-being is prioritised.
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Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively.
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Communication Liaison: Facilitate communication between medical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process.
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Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
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Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
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Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected.


Requirements:

• Previous experience in a caregiving or support role within a hospital or healthcare environment is preferred.
• Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times.
• Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners.
• Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently.

Benefits:

• Competitive salary based on experience.
• 25 days of annual leave, plus public holidays.
• Pension scheme.
• Continuous professional development opportunities.
• Rewarding work environment making a real difference in carers' lives.

If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you.