pmo - London, United Kingdom - Axiom Software Solutions

Axiom Software Solutions
Axiom Software Solutions
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Description:

Auto req ID BR
SR Number DFS/DFS/2023/2132200
Designation Associate
Location London
Experience 4.5-8 Years
Qualification BE/B.Tech (Hons)
Skill (Primary) PMO-Program Management-Program Management
Job Shift Lead

Dy rate:
gbp/day inside IR35

Job Description (Posting).
(1.) To ensure that callsor chats are addressed within agreed SLAs.
(2.) To resolve escalations in a timely manner adhering to the process and quality compliance.
(3.) To maintain attendance, leave reports, breaks and shift rosters.
(4.) To update knowledge base through accurate documentation and disseminating knowledge from analyses and reports prepared to team for facilitating effective performance of responsibilities.
(5.) To perform adhoc analyses, SIP activities and infrastructure management.
(6.) To ensure positive customer satisfaction and feedback

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