Customer Service Advisor - Belfast, United Kingdom - Red Dot Recruitment

Red Dot Recruitment
Red Dot Recruitment
Verified Company
Belfast, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor

Location:
Belfast, City Centre area


Salary:
£22, 662


Hours: 38.3 hours per week - 8am and 8pm Monday to Sunday.


Shift Patterns:
Rotating shift patterns


Full Time + Permanent, remote WFH after 12 weeks training onsite

Are you looking for a customer service representative role within the banking industry with career progression and flexible working options?

Benefits of working with us as a customer service representative:

  • Flexible home working options
  • Constant learning and development opportunities to help you progress in your career
  • 29 days' holiday increasing 1 day per year of service
  • A competitive staring salary
  • Career progression
  • On site facilities free coffee & tea
  • Monthly incentives, prizes and vouchers
  • Company pension
  • Health Shield Healthcare cash back plan
  • Overtime Available
  • Perks and discounts schemefor wellknown retailers

What you'll be doing as a customer service representative:
Taking inbound enquiry calls from banking customers.

Customers will be calling for a number of reasons ranging from lost cards to balance and transfer requests as some example.


A successful customer service representative will need:

  • Full flexibilityMonday
  • Sunday 8am until 10pm
  • Passion for customer service
  • Great communication skills (both written and verbal)
  • Ability to build rapport
  • Good listening skills
  • Quicker learner
  • Live or can commute to the Belfast town centre area for the first 12 weeks
  • Computer literacy

About us
Our client is a people centric company and a vibrant place to work, serving over 100 global clients. We have a professional, high performing and dedicated work force. Our values are integral to our success and they are what make us different from the rest.

In joining the our client we strive to create a diverse and inclusive work environment for all our employees. They offer the opportunity to be involved in Diversity forums and for you to contribute to creating a truly inclusive workplace

Good Luck
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