Early Help Advice Officer - Sunderland, United Kingdom - LSS (Staff Recruitment and Training Agency)

LSS (Staff Recruitment and Training Agency)
LSS (Staff Recruitment and Training Agency)
Verified Company
Sunderland, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Purpose


To provide support to the Early Help Advice and Allocations Team to ensure that effective early help support is allocated in a timely fashion to children, young people and families.


Roles and Responsibilities

Advising staff and partners

  • Work as part of a team with the Supporting Families Coordinator, the Early Help Senior Practitioners (Family Centres) and the Families Information Service staff to ensure that all roles are covered during periods of absence or illness.

Maintaining data bases of Early Help activity

  • Create contacts within the operating system for outside agencies
  • Attach information from outside agencies to contacts raised in the operating system
  • Monitor the progress of Early Help Plans and Reviews, seeking updates from partner agencies where these are missing
  • Cleanse on a regular basis the operating system to ensure that all open cases are being worked
  • Query with all Coordinators of Early Help (Lead Professionals) any cases which have been open for more than 12 months
  • Provide data on early help to senior officers for the purposes of reporting and performance management
  • Maintain a database of Child Concern Notifications (CCNs) which come into the EHAAT inbox as part of Operation Encompass
  • Prompt schools to share with the Council the actions they have taken when in receipt of an Operation Encompass CCN. Record those responses.
  • Provide data when requested on the frequency of Operation Encompass alerts and schools' responses
  • Maintain such data bases and spreadsheets of activity as are required (eg Family Group Conferencing, RYPP, Phoenix, training log etc)

Co-ordinating and facilitating the Early Help Allocations processes

  • Act as the single point of contact for children, young people and families referred for early help from the Early Help Service.
  • Ensure information about children and families stepping down from Children's Social Care, or otherwise referred to the EHAAT, is coordinated and collated.
  • Facilitate the fortnightly meeting (or frequency as determined by the senior lead), booking the room, inviting partners, collating and distributing paperwork, minuting the meeting and distributing the minutes.
  • Follow up actions from the meetings in a timely fashion.
  • Maintain a data base of cases considered and actions taken.
  • Provide data from this to senior staff for reporting and performance management purposes.

Supporting the work of the Integrated Contact and Referral Team

  • Work as part of a team to ensure that a response is provided to all queries, not just those requiring early help advice.
  • Pass concerns about safeguarding and about early help to relevant officers within the Early Help Services and within Children's Social Care.
  • Update the operating system with any information received in respect of cases which are "triaged" by the Early Help Services.

Company Contribution

  • Support the Company and its partners during any relevant inspection, including Ofsted inspections, providing such performance data, documents and analyses as are requested. You will contribute to the Self-Assessment and other preparatory activities in respect of Early Help.
  • Promote the work of the Early Help Service among partners, celebrating success and encouraging improvements in service provision at all levels.
  • Attend such staff meetings, briefings and training as required by the Director of Early Help as part of the wider Early Help offer.

Mandatory Compliance Requirements

  • CV
  • The last 2 years written references with all gaps verified, one from most recent or current employer.
  • Eligibility to work in the UK
  • Employment history for the last 5 years verified
  • Level 3 qualification linked to working with Children and Families
  • Enhanced DBS Check issued within 12 months
  • A team with over 20 years Administration Public Sector/Trades/Built Environment/Construction Recruitment experience
  • Access to a wide selection of vacancies across the UK
  • The choice of PAYE or Limited company schemes
  • Weekly payroll service
  • Excellent rates of pay

Salary:
£13.00-£14.91 per hour


Work Location:
In person


Reference ID:
EH Advice Officer Feb24
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