Account Handler - Cockermouth, United Kingdom - Marsh & McLennan Companies

Marsh & McLennan Companies

Verified Company

Cockermouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Account Handler - Marsh Commercial - Cockermouth/Hybrid/Remote

The company:
Marsh Commercial

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

The Role:
Account Handler

We have a fantastic opportunity for an Account Handler to join our successful team supporting the Cockermouth office.

This role would suit someone with previous Commercial Insurance experience, whether that be within a commercial insurance, general insurance, claims or underwriting field looking for a unique new opportunity within a niche market.

Experience within Private Clients or Personal Lines will also be considered.

This position can be either office based, Hybrid or even remote within the UK for the right person.

What can you expect?

An opportunity to join an established and client focused broking team and to work on a variety of niche insurance policies
Full on the job training
A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with?

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
You will get indepth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.

We will rely on you to:

Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
Partner with Account Executives to help them achieve sales goals
Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Manage all day to day queries, renewals, amendments and midterm adjustments for a number of our larger accounts
Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
Offer technical support for complex or highpriority relationships when needed to ensure relationship satisfaction and maintain a mutual internal and external understanding.
Serve as a client contact for daytoday needs and answer standard or more difficult client questions to improve the client experience.
Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients

What you need to have:

Previous Insurance Account Management experience ideally within Commercial
Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Applications.
Strong written and verbal communication skills.
Confidence to advise and negotiate.
The ability to build, manage and develop relationships.

What makes you stand out?:

Commercial Account Handing/Broking experience

How to Apply:

About us

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions._
We help clients succeed by defining, designing, and delivering innovative industryspecific solutions that help them effectively manage risk. Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client's needs, is what sets us apart._
We're also part of Marsh and McLennan Companies (MMC) a global network of experts in risk, strategy and people. For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times._
We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients whilst retaining the flair, flexibility and personal service that our clients have come to expect._
Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expressio