Customer Service Representative - Edinburgh, United Kingdom - Sanderson Recruitment Plc

Tom O´Connor

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Tom O´Connor

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Description

Sanderson are partnering with a market leading financial services company who are looking for motivated and dynamic customer service representatives to join one of the most essential teams across the whole business.


Role Responsibilities:

  • Handle inbound phone conversations to solve general customer enquiries
  • Liaise with Independent Financial Advisors and legal entities on behalf of the customer
  • Provide expert knowledge on products and policies
  • Deliver outstanding customer service

Skills and Experience:

  • Confident telephone manner
  • Basic technical skills and computer literacy

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