Customer Service Assistant - London
3 weeks ago

Job summary
We're looking for our next Customer Service Assistant to deliver a luxury, home-from-home experience for our residents starting their day with our luxury breakfast offerings. Provide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience:Front of House / Reception; greet and welcome residents and guests with a warm, friendly and vibrant attitude.
Be on hand for questions which may arise .
Ensure our facilities are being looked after respectfully by residents & guests.
Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard at all times.
Be on hand, delivering solutions to issues or challenges that may arise.
- Greet customers warmly
- Answer customer inquiries about Vita Student services
Job description
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