Ward Clerk - Bedford, United Kingdom - Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust

Verified Company

Bedford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.

Provide a consistent and robust administrative support on inpatient wards ensuring all standard clerking duties as documented in the ward clerk standard operating procedures are fulfilled.

Work to the agreed KPIs for Trust ward clerks for the purpose of quality and performance monitored against key organisational objectives.

Be able to prioritise their work load effectively to meet the demands of the role.

As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.

Be responsible for the timely and accurate input of non-clinical patient related information on the hospitals electronic systems ensuring systems are regularly monitored and kept up to date.