Peer Support Link Worker for Long-term Conditions - Middlesex, United Kingdom - West London NHS Trust

West London NHS Trust
West London NHS Trust
Verified Company
Middlesex, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen to appoint a skilled and enthusiastic Peer Support Link Worker within the Ealing Community Partners' Clinical Health Psychology Service in the borough of Ealing.


Link Work will be a key specialism within our service, overseeing recovery focused interventions that make use of community assets as well as those of the multi-disciplinary team.


You will play a vital role in connecting people who are experiencing a challenge with their long-term health conditions with community supports and resources.

As a Link Worker you will specialise in signposting to and supporting with referrals to identified appropriate community resources, fostering autonomy and promoting independence/self-management of long-term condition, building on the individual's strengths and aiding in gaining skills and confidence in collaboratively identified areas of support, as well as escalating concerns should they arise.

You will be comfortable working both on your own and with others from a range of different backgrounds. You'll need to be resilient, motivated, and committed to adapt to working in an ever-changing environment.


West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.


Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.

We aim to be the best organisation of our kind in the country.


We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).


Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.


We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

We'd love to see you working in our Trust and contributing to some of the great work we do.

This is a key role in promoting and improving health, wellbeing, and care outcomes for our clients.


The role involves providing support to clients referred by ECP community health services such as MSK, diabetes, heart failure and respiratory, to access locally-based community services, to aid their mental health recovery and encourage meaningful engagement within their local community.


The role also involves carrying out brief assessments with prospective clients who have been identified as requiring support from our service, signposting to agreed and appropriate community resources, making additional referrals, escalating any identified safety or safeguarding concerns appropriately, and feeding back as necessary to the wider team.

A key part of the role is to develop a live register of assets in the community that could be useful to people on the caseload who would benefit and to work with other post
- holders on a system-wide asset-based register, as well as fostering strong relationships and keeping the lines of communication open with our community partners.


Key Result Areas & Performance:


  • Support clients in the assessment of their needs in line with the established assessment framework
  • Support clients to understand the range of options available to them
  • Ensure clients are supported to make choices and access the services identified
  • Oversee a case load of specific clients, as directed by your supervisor, and act as a contact for these clients and any related professionals and members of the client's network of support, in accordance with clients' consent and data protection policies
  • Document client work and ensure that it is recorded in appropriate electronic records
  • Respond to crisis, safeguarding, and domestic violence incidents effectively, seeking advice and escalating concerns where appropriate
  • Work under guidance to resolve and respond to complaints and enquiries at the earliest opportunity
  • Participate in ensuring an upto date information resource on services and resources is available for clients, GPs and ECP teams to support clients to access mainstream activities, social groups etc.
  • Work collaboratively with colleagues from within the Trust, Local Authority, other Health partners and GPs to support the smooth and integrated running of the Clinical Health Psychology service
  • Ensure the gathering and inputting of accurate information on client contacts and outcomes of those worked with
  • Ensure a committed working towards activity and performance targets set by your Manager
  • Assist your Manager in inducting, supporting, and coaching volunteers.
Actively participate in coproduction, including assisting the promotion and coordination of coproduction events and workin
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